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MDS Communications Corporation
MDS Communications Corporation
201 – 500 Angajați
B2BTelecomunicații
MDS Communications Corporation este o companie de strângere de fonduri prin telefon, deținută de o familie, care oferă servicii organizațiilor nonprofit, ministerelor religioase și cauzelor politice și de politici publice. Fondată în 1992, compania combină operațiunile de call center pentru apeluri de ieșire și de intrare cu sprijinul agenților la distanță și servicii de execuție pentru a gestiona campanii de atragere, reînnoire și reactivare a donatorilor, programe de donații recurente și gestionarea promisiunilor de donație. Activitatea sa include, de asemenea, modelare predictivă, analiză, procesare securizată a datelor, raportarea campaniilor, asigurarea calității și operațiuni conforme cu standardul PCI, susținute de instruire și de gestionarea dedicată a conturilor pentru clienți naționali și regionali.
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Locurile de muncă ale companiei

Outbound Call Center Agent – Remote Oklahoma

Work remotely as an outbound fundraising call agent supporting nonprofit clients. Use approved scripts to engage donors, secure contributions, and meet call-volume and fundraising targets.

USStatele Unite ale AmericiiOKOklahoma
15 $ – 16 $ / oră
RemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăReprezentant call center

Descriere

  • Complete comprehensive training
  • Join one of four MDS teams supporting designated clients
  • Use predictive dialing equipment to call for 4–8 clients during an eight-hour shift
  • Handle approximately 16–24 calls per hour, with an average gap of 20–30 seconds between calls
  • Engage donors and prospective donors with a positive, enthusiastic approach using client-approved scripts
  • Obtain financial contributions for nonprofit clients
  • Meet required fundraising and productivity benchmarks

Cerințe

  • At least one year of successful outbound telemarketing experience, or a strong employment history demonstrating long-term stability
  • Reliable wired internet connection
  • Quiet, interruption-free home workspace
  • Basic computer proficiency
  • Genuine commitment to charitable and nonprofit organizations
  • Readiness to learn
  • Persistence in reaching goals

Beneficii

  • Performance-based bonus program
  • Paid break periods
  • Eligibility for health insurance after two months
  • Employer-paid coverage of 75% of base employee health insurance premiums
  • Paid time off
  • Comprehensive initial training
  • Advancement opportunities into management
  • Pathways to Inbound Donor Services roles
  • Opportunity to manage client donor portfolios valued at $1,000–$10,000
  • Preference for internal promotion when possible
  • Recovery-friendly workplace with support for employees committed to sobriety

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