MDS Communications Corporation
MDS Communications Corporation
201 – 500 Darbinieki
B2BTelekomunikācijas
MDS Communications Corporation ir ģimenes uzņēmums, kas nodarbojas ar līdzekļu vākšanu pa tālruni un apkalpo bezpeļņas organizācijas, reliģiskās kopienas, kā arī politiskās un sabiedriskās politikas iniciatīvas. Uzņēmums, kas dibināts 1992. gadā, apvieno izejošo un ienākošo zvanu centra darbību ar attālināto aģentu atbalstu un pasūtījumu izpildes pakalpojumiem, lai pārvaldītu ziedotāju piesaistes, ziedojumu atjaunošanas un atkārtotas aktivizēšanas kampaņas, regulāro ziedojumu programmas un ziedojumu solījumu apstrādi. Tā darbība ietver arī prognozējošo modelēšanu, analītiku, drošu datu apstrādi, kampaņu pārskatu sagatavošanu, kvalitātes nodrošināšanu un PCI prasībām atbilstošus procesus, ko papildina apmācības un īpaši klientu pārvaldības pakalpojumi valsts un reģionālajiem klientiem.

Outbound Call Center Agent – Remote Oklahoma

Work remotely as an outbound fundraising call agent supporting nonprofit clients. Use approved scripts to engage donors, secure contributions, and meet call-volume and fundraising targets.

Apraksts

  • Complete comprehensive training
  • Join one of four MDS teams supporting designated clients
  • Use predictive dialing equipment to call for 4–8 clients during an eight-hour shift
  • Handle approximately 16–24 calls per hour, with an average gap of 20–30 seconds between calls
  • Engage donors and prospective donors with a positive, enthusiastic approach using client-approved scripts
  • Obtain financial contributions for nonprofit clients
  • Meet required fundraising and productivity benchmarks

Prasības

  • At least one year of successful outbound telemarketing experience, or a strong employment history demonstrating long-term stability
  • Reliable wired internet connection
  • Quiet, interruption-free home workspace
  • Basic computer proficiency
  • Genuine commitment to charitable and nonprofit organizations
  • Readiness to learn
  • Persistence in reaching goals

Priekšrocības

  • Performance-based bonus program
  • Paid break periods
  • Eligibility for health insurance after two months
  • Employer-paid coverage of 75% of base employee health insurance premiums
  • Paid time off
  • Comprehensive initial training
  • Advancement opportunities into management
  • Pathways to Inbound Donor Services roles
  • Opportunity to manage client donor portfolios valued at $1,000–$10,000
  • Preference for internal promotion when possible
  • Recovery-friendly workplace with support for employees committed to sobriety

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