Ramp
Ramp
Ramp dezvoltă software pentru operațiuni financiare, reunind într-o singură platformă carduri corporative, gestionarea cheltuielilor, conturi de plătit, achiziții, rezervări de călătorii și controale asupra cheltuielilor. Automatizarea sa ajută companiile să reducă munca financiară manuală, să conecteze datele despre cheltuieli la sistemele contabile existente și să păstreze evidențe pregătite pentru audit în mai multe valute. Ramp deservește organizații care doresc să își consolideze instrumentele financiare și să obțină un control mai clar asupra cheltuielilor companiei.

Growth Account Management Manager

Lead and grow the team managing customer accounts for Ramp’s finance automation platform. Coach account managers and drive quota attainment and customer growth.

Descriere

  • Lead a team of 5–8 Account Managers and drive strong performance.
  • Set expectations for team culture, morale, and daily execution.
  • Focus team efforts and work with Account Managers to identify and engage priority accounts.
  • Own team quota attainment and pipeline creation.
  • Drive spend and product activation, customer retention, and account expansion.
  • Provide weekly business forecasts to senior leaders.
  • Hire and train Account Managers on Ramp’s products, buyer personas, competitors, and tools.
  • Hold daily one-to-ones, review call feedback, deliver enablement, and develop career paths.
  • Improve team processes and tools as the segment grows.
  • Represent Account Management in partnership with Sales, CX, CSM, Risk, and Product.

Cerințe

  • At least 2 years of individual-contributor experience in quota-carrying sales or account management, with a consistent record of exceeding targets.
  • Experience in new business or cross-selling and upselling is required.
  • At least 1 year of experience building and leading account management or sales teams, with a record of exceeding targets.
  • A record of success in fast-paced, results-focused go-to-market environments; SaaS or AI experience is preferred.
  • Enthusiasm for hiring and a considered approach to team planning and development.
  • Ability to explain contractual, technical, and financial value to customers, including executive stakeholders.
  • Experience with data analysis tools such as Salesforce, Looker, and Excel.
  • Strong collaboration, influence, communication, and presentation skills.
  • Self-directed and adaptable.
  • Willingness to take on complex, challenging problems.

Beneficii

  • Flexible paid time off.
  • Centralized ordering for home-office equipment.
  • Health and wellness stipend.
  • Budget for travel between offices.
  • Weekly coffee stipend.
  • Full medical, dental, and vision coverage for employees, with partial dependent coverage.
  • Annual One Medical membership.
  • 401(k) plan with employer matching on contributions made during employment at Ramp.
  • Fertility health reimbursement account of up to $10,000 per year.
  • Up to 16 weeks of fully paid leave for birth and bonding, or 8 weeks for bonding only.
  • Pet insurance.
  • Office perks including lunch, snacks, and drinks.
  • Relocation expense coverage to New York City or San Francisco, if needed.
  • Group medical, dental, and vision coverage through Sun Life.
  • Life, accidental death and dismemberment, and disability coverage.
  • Fertility medication coverage of up to $4,000 over a lifetime.
  • Group retirement plan with employer matching through RRSP and DPSP.
  • Employee Assistance Program and virtual care through Lumino Health.
  • Private medical insurance through Freedom Elite.
  • Virtual GP and at-home care through eMed and Livi.
  • Workplace pension through Penfold, with a salary sacrifice option.

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