Shelter House, Inc. este o organizație comunitară nonprofit care sprijină familiile fără adăpost și persoanele afectate de violența domestică din comitatele Fairfax și Loudoun, Virginia. Fondată în 1981, organizația sprijină comunitățile cu venituri mici prin servicii care includ adăpostul familial Katherine K. Hanley și Artemis House, singurul adăpost deschis 24 de ore din 24 pentru victimele violenței domestice din comitatul Fairfax.
Director of Counseling and Hotline Services (Hybrid, Fairfax, VA)
Lead Shelter House’s domestic violence counseling and hotline programs in a hybrid Fairfax role. Oversee clinical services, shelter-entry assessments, staff supervision, community partnerships, and trauma-informed care.
Descriere
- Lead the hotline and counseling programs
- Support, train, and oversee the Counseling department’s individual and group therapy for adults affected by domestic and sexual violence and for affected children
- Provide oversight for the hotline program and determine eligibility for shelter entry
- Ensure services are trauma-informed and culturally responsive
- Guide staff training on best practices and program procedures
- Maintain current knowledge of domestic violence, relationship dynamics, and trauma responses
- Build and sustain partnerships with community-based programs
- Develop and manage recordkeeping systems that comply with company policy and state and federal regulations
- Participate in multidisciplinary coordination to help clients receive needed services promptly
- Represent the hotline and counseling programs to the County and other partners
- Use Microsoft applications, including email, Teams, and SharePoint
- Provide clinically focused supervision and support to one Counseling Program Manager
- Coordinate care with case management and program management on client engagement and housing plans
- Support referrals to long-term mental health and community services
- Maintain the licensure and credentials required to provide independent clinical services
- Oversee hotline operations and coordinate with the Director of Data Analytics and Insights on data tracking and funder reporting
- Ensure hotline calls are handled empathetically and in accordance with best practices and agency policies
- Train and support hotline staff through feedback, education, and current domestic violence services information
- Provide regular supervision to one Hotline Program Manager
- Assess hotline calls and processes, review call handling, and verify that criteria are met
- Provide backup hotline coverage when needed
- Collaborate with community partners and strengthen those relationships
Cerințe
- Maintain professional ethics and protect client confidentiality
- Demonstrate strong written and verbal communication skills
- Prioritize competing demands and exercise sound judgment
- Complete tasks effectively while managing frequent interruptions
- Bring strong organizational and time-management abilities
- Hold a valid driver’s license and have reliable transportation
- Be willing to work evenings and weekends as needed
- Complete an annual TB test
- Be able to sit or stand for extended periods
- Be able to lift items weighing 10–20 pounds
- Preferred: Virginia licensure as an LCSW, LCP, or LMFT, with the ability to provide clinical supervision; must carry personal insurance
- Preferred: Experience working with individuals and families using varied therapeutic intervention modalities
- Preferred: Experience supporting clients who have experienced trauma, ideally survivors of domestic violence
- Preferred: Experience working with diverse populations
Beneficii
- Work-life balance
- 401(k) with employer matching
- Medical, dental, and vision coverage for full-time employees, with a generous employer contribution toward premiums
- 4% employer 401(k) match
- 13 paid holidays
- Two floating holidays
- Option to take your birthday off
- Four annual team-building events