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Capital One
Capital One
Sponsor pentru viza H1BFinanțeFintechServicii bancare
Capital One este o companie de servicii financiare și tehnologie financiară care oferă carduri de credit, împrumuturi auto, produse bancare și produse de economisire. Activitatea sa combină expertiza financiară cu tehnologia și instrumentele digitale pentru a îmbunătăți modul în care clienții își gestionează banii. Carierele din cadrul companiei se concentrează pe dezvoltarea unor soluții orientate către clienți, într-o forță de muncă diversă și incluzivă.
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Locurile de muncă ale companiei

Dealer Success Manager Coach - Chicago Onsite

Capital One seeks a Dealer Success Manager Coach to lead, train, and develop Dealer Success Managers across a multi-city auto sales territory. This onsite role focuses on team performance, coaching, compliance, and collaboration with regional sales and dealer partners.

USStatele Unite ale AmericiiILIllinoisMIMichiganMNMinnesotaOHOhio
138.100 $ – 157.700 $ / an
La sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Lead and coach Dealer Success Managers directly
  • Provide mentorship, establish goals, conduct performance reviews, and support career growth
  • Own team performance, productivity, and professional development outcomes
  • Deliver initial training, coaching, and oversight throughout the new-hire training program
  • Promote continued development through ongoing education forums
  • Clarify and reinforce compliance with policies and procedures
  • Communicate clearly across the organization, including with senior leadership
  • Partner with the Regional President, Regional Sales Manager, Regional Relationship Manager, and broader POD teams
  • Work directly with outside sales partners and dealer customers
  • Travel as needed, potentially up to 50%

Cerințe

  • High school diploma, GED, or equivalent certification
  • At least three years of experience in staff management and training
  • Demonstrated ability to coach, mentor, and develop team members
  • Experience delivering effective feedback, identifying potential, and building high-performing teams
  • Ability to lead teams through change and motivate associates
  • Experience with performance management processes
  • Strong judgment in identifying, acquiring, and retaining talent
  • Proven ability to assess strategy, set a vision, and drive continuous improvement
  • Strong written and verbal communication, negotiation, and influencing skills
  • Ability to meet short- and long-term goals while managing multiple concurrent projects and programs
  • Ability to travel as needed, potentially up to 50%
  • Capital One will not sponsor a new applicant for employment authorization for this position
  • Preferred: Bachelor’s degree
  • Preferred: Five or more years of experience in staff management and training
  • Preferred: Three or more years of experience in the auto finance industry

Beneficii

  • Performance-based incentive compensation may include cash bonuses and/or long-term incentives
  • Comprehensive, competitive, and inclusive health, financial, and other benefits designed to support total well-being
  • Reasonable accommodations are available for applicants who require them

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