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TD este o bancă importantă din America de Nord, care deservește persoane fizice, companii și clienți instituționali prin servicii de banking personal și pentru companii, asigurări, administrarea averii și servicii de valori mobiliare. Modelul său operațional amplu susține oportunități de carieră în domeniul bancar și financiar, cu roluri în regiuni diferite și în diverse arii de expertiză. TD pune, de asemenea, accent pe sustenabilitate, diversitate, echitate, incluziune și impactul asupra comunității, contribuind la o cultură organizațională centrată pe grijă, respect și dezvoltarea angajaților.
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Locurile de muncă ale companiei

Customer Experience Associate at TD, Kanata (On-site)

In this part-time TD Canada Trust role, you’ll process banking transactions and help customers address their needs. You’ll recommend suitable financial solutions and provide accurate, personalized service in the branch.

CACanada
22 $ – 28 $ / oră
La sediuNormă parțialăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Process deposits, withdrawals, bill payments, and other financial transactions in line with operating procedures, regulations, and TD’s Code of Conduct and Ethics.
  • Assess customer needs and recommend appropriate banking solutions while protecting confidential information.
  • Address customer concerns using established procedures, escalating unusual cases when needed.
  • Work toward assigned goals by promoting banking solutions and completing business processes accurately and on time.
  • Explain banking solutions and processes to customers in a clear, personal way.
  • Contribute to team effectiveness and take part in your own performance development.
  • Respect and support coworkers, stay engaged, and keep teammates informed about routine work.
  • Provide quality customer service and suggest operational changes that can improve efficiency.

Cerințe

  • A high school diploma or at least one year of relevant experience.
  • Strong administrative, organizational, planning, and time management abilities.
  • Practical familiarity with Microsoft Word, Excel, Outlook, and the internet.
  • Initiative, accuracy, and careful attention to detail.
  • Ability to manage multiple tasks as priorities change.
  • Established customer service experience.
  • Clear, calm, courteous verbal and written communication with a range of people.
  • An undergraduate degree or equivalent is an asset.

Beneficii

  • Health and wellness benefits.
  • Savings and retirement plans.
  • Paid leave.
  • Banking perks and discounts.
  • Career growth opportunities.
  • Recognition and reward programs.
  • Ongoing development discussions, training, and mentoring.
  • Use of an online learning platform.
  • Training and onboarding.
  • Interview accommodations, such as accessible meeting rooms and captioning for virtual interviews.

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