Delegate CX
Delegate CX
Delegate CX ajută companiile din SUA să își extindă echipele prin acces la talente globale foarte bine instruite. Compania combină un proces 4D brevetat cu instruire structurată pentru a sprijini recrutarea, integrarea noilor angajați și integrarea angajaților externalizați cu normă întreagă în organizațiile clienților. Activitatea sa acoperă consultanța, recrutarea și furnizarea de personal pentru companii, cu accent pe eficientizarea extinderii echipelor și pe oferirea de sprijin continuu pe măsură ce afacerile se dezvoltă.

Remote E-Commerce Associate

Build and maintain online stores for U.S. promotional products clients from a home-based role in the Philippines. Manage products, orders, integrations, and e-commerce support.

Descriere

  • Build online stores with features tailored to client requirements.
  • Maintain store pricing, product information, and graphics.
  • Understand the invoice types each store sends to customers.
  • Update client e-commerce sites in response to support tickets.
  • Check landing pages, product details, checkout flows, and other site elements for appearance, accuracy, and ease of use.
  • Coordinate template and product integrations and testing with external partners.
  • Track timelines for e-commerce site builds.
  • Meet service-level agreements for site maintenance requests.
  • Coordinate order production and communicate with suppliers through an e-commerce platform.
  • Provide administrative and project support for e-commerce work.
  • Handle other tasks related to the role.

Cerințe

  • Manage multiple projects at once while maintaining close attention to detail.
  • Communicate effectively in spoken and written English.
  • Bring strong organizational and time-management skills.
  • Follow projects through to timely completion.
  • Be familiar with web-based applications.
  • Hold a bachelor’s degree in marketing, communications, business administration, or a related field.
  • Have at least two years of experience in customer service or order management.
  • Be available for overnight shifts in Philippine time or shifts within U.S. operating hours.
  • Be proficient with Microsoft and Google applications.
  • Basic familiarity with Adobe Illustrator, Adobe Photoshop, and Canva is preferred.
  • Experience in the promotional products industry or comparable e-commerce work is beneficial.
  • Previous experience building stores with Shopify or another platform is a plus, but not required.
  • Knowledge of e-commerce platforms is an advantage.
  • Know promotional industry software such as Shopify, BigCommerce, Sage, ESP, CommonSku, and Syncore.

Beneficii

  • Industry-leading salary packages.
  • Permanent work-from-home arrangement.
  • Company-provided equipment.
  • Employer contributions to government-mandated benefits.
  • Internet stipend after regularization.
  • HMO coverage after regularization, with an option to enroll from the first day.
  • Paid time off credits and service incentive leave.
  • Major live company events in spring and winter.
  • Monthly virtual employee appreciation events.
  • Company-funded career skills training courses.
  • A culture that supports personal and professional growth.

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