Delegate CX
Delegate CX
Delegate CX palīdz Amerikas Savienoto Valstu uzņēmumiem paplašināt komandas, piesaistot augsti apmācītus starptautiskus talantus. Uzņēmums apvieno savu 4D procesu ar strukturētu apmācību, lai atbalstītu darbinieku atlasi, ievadīšanu darbā un pilnas slodzes ārpakalpojumu darbinieku integrēšanu klientu organizācijās. Tā darbība aptver konsultācijas, personāla atlasi un uzņēmumu personāla risinājumus, koncentrējoties uz efektīvāku komandu izaugsmi un pastāvīga atbalsta nodrošināšanu uzņēmumiem, kas paplašinās.

Remote E-Commerce Associate

Build and maintain online stores for U.S. promotional products clients from a home-based role in the Philippines. Manage products, orders, integrations, and e-commerce support.

Apraksts

  • Build online stores with features tailored to client requirements.
  • Maintain store pricing, product information, and graphics.
  • Understand the invoice types each store sends to customers.
  • Update client e-commerce sites in response to support tickets.
  • Check landing pages, product details, checkout flows, and other site elements for appearance, accuracy, and ease of use.
  • Coordinate template and product integrations and testing with external partners.
  • Track timelines for e-commerce site builds.
  • Meet service-level agreements for site maintenance requests.
  • Coordinate order production and communicate with suppliers through an e-commerce platform.
  • Provide administrative and project support for e-commerce work.
  • Handle other tasks related to the role.

Prasības

  • Manage multiple projects at once while maintaining close attention to detail.
  • Communicate effectively in spoken and written English.
  • Bring strong organizational and time-management skills.
  • Follow projects through to timely completion.
  • Be familiar with web-based applications.
  • Hold a bachelor’s degree in marketing, communications, business administration, or a related field.
  • Have at least two years of experience in customer service or order management.
  • Be available for overnight shifts in Philippine time or shifts within U.S. operating hours.
  • Be proficient with Microsoft and Google applications.
  • Basic familiarity with Adobe Illustrator, Adobe Photoshop, and Canva is preferred.
  • Experience in the promotional products industry or comparable e-commerce work is beneficial.
  • Previous experience building stores with Shopify or another platform is a plus, but not required.
  • Knowledge of e-commerce platforms is an advantage.
  • Know promotional industry software such as Shopify, BigCommerce, Sage, ESP, CommonSku, and Syncore.

Priekšrocības

  • Industry-leading salary packages.
  • Permanent work-from-home arrangement.
  • Company-provided equipment.
  • Employer contributions to government-mandated benefits.
  • Internet stipend after regularization.
  • HMO coverage after regularization, with an option to enroll from the first day.
  • Paid time off credits and service incentive leave.
  • Major live company events in spring and winter.
  • Monthly virtual employee appreciation events.
  • Company-funded career skills training courses.
  • A culture that supports personal and professional growth.

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