Teleperformance
Teleperformance
Teleperformance oferă servicii de gestionare a experienței clienților și servicii digitale integrate pentru organizații care operează pe piețele globale. Activitatea sa combină tehnologia, protecția datelor și asistența multilingvă pentru a ajuta clienții să furnizeze soluții de afaceri adaptate nevoilor lor. Compania recrutează în domenii precum serviciul clienți, dezvoltarea afacerilor, marketingul, vânzările și resursele umane, cu oportunități în Spania, inclusiv în Barcelona, Madrid și Sevilla. Forța sa de muncă internațională reflectă accentul pus pe experiența angajaților, diversitatea culturală și colaborarea între echipe multilingve.

Cantonese Interpreter - Remote in Malaysia

Teleperformance is seeking a Cantonese interpreter based in Malaysia to provide remote consecutive interpretation for customer-support calls. The role covers English-language conversations across healthcare, government, finance, travel, legal, emergency services, and other business settings.

Descriere

  • Provide consecutive interpretation between Cantonese and English for people facing language barriers.
  • Manage on-demand telephone and video calls while accurately conveying each speaker’s meaning.
  • Process information quickly, account for cultural sensitivities, and communicate with professionalism and courtesy.
  • Apply relevant industry terminology and follow common procedures across supported sectors.
  • Interpret simple and complex calls involving technical and non-technical topics across healthcare, government, insurance, finance, utilities, travel and hospitality, emergency services, law enforcement, courts, and general business.

Cerințe

  • Demonstrate excellent listening, retention, and note-taking skills to maintain accuracy.
  • Remain focused, detached, neutral, and objective throughout each conversation.
  • Establish personal credibility quickly with callers and clients.
  • Follow client instructions carefully and consistently.
  • Explain relevant cultural concepts, when permitted or requested by the client, to prevent misunderstandings.
  • Read and write Chinese characters fluently.
  • Have B2 CEFR English proficiency alongside the other required language skills.
  • Be available to work permanently from home.

Beneficii

  • Permanent work-from-home arrangement.

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