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Cantonese Interpreter - Remote in Malaysia
Teleperformance is seeking a Cantonese interpreter based in Malaysia to provide remote consecutive interpretation for customer-support calls. The role covers English-language conversations across healthcare, government, finance, travel, legal, emergency services, and other business settings.
विवरण
- Provide consecutive interpretation between Cantonese and English for people facing language barriers.
- Manage on-demand telephone and video calls while accurately conveying each speaker’s meaning.
- Process information quickly, account for cultural sensitivities, and communicate with professionalism and courtesy.
- Apply relevant industry terminology and follow common procedures across supported sectors.
- Interpret simple and complex calls involving technical and non-technical topics across healthcare, government, insurance, finance, utilities, travel and hospitality, emergency services, law enforcement, courts, and general business.
आवश्यकताएँ
- Demonstrate excellent listening, retention, and note-taking skills to maintain accuracy.
- Remain focused, detached, neutral, and objective throughout each conversation.
- Establish personal credibility quickly with callers and clients.
- Follow client instructions carefully and consistently.
- Explain relevant cultural concepts, when permitted or requested by the client, to prevent misunderstandings.
- Read and write Chinese characters fluently.
- Have B2 CEFR English proficiency alongside the other required language skills.
- Be available to work permanently from home.
लाभ
- Permanent work-from-home arrangement.
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