Outbuild
Outbuild
51 – 200 Angajați
B2BConstrucțiiSaaS
Outbuild dezvoltă software bazat pe cloud pentru programarea lucrărilor de construcții și coordonarea activităților din teren, destinat antreprenorilor, managerilor de proiect, șefilor de șantier și partenerilor specializați. Platforma sa colaborativă de tip SaaS reunește programe generale, planificarea lucrărilor următoare, planuri săptămânale de lucru, analize, urmărirea solicitărilor de informații și a documentelor transmise spre aprobare, precum și instrumente pentru teren pe iPad, ajutând echipele de construcții să coordoneze activitatea dintre șantier și birou. Integrările cu platforme precum Procore și Autodesk susțin fluxuri de lucru conectate, menite să reducă întârzierile și să îmbunătățească execuția proiectelor. Outbuild activează la intersecția dintre tehnologia pentru construcții, software-ul B2B și SaaS, oferind un mediu relevant pentru profesioniștii interesați să creeze instrumente pentru industria construcțiilor.

Account Manager, Construction SaaS - Outbuild (U.S. Remote)

Manage renewals, retention, and expansion for Outbuild’s construction scheduling platform. Grow recurring revenue by introducing additional modules to construction customers across the United States.

Descriere

  • Lead each company-wide renewal from initial discussion to signed agreement
  • Begin renewal outreach at least six months before contracts expire
  • Negotiate customer pricing, contract terms, and scope with decision-makers
  • Run renewals through HubSpot and deliver accurate quarterly forecasts
  • Present Outbuild Pro and other available modules as part of renewal discussions
  • Find accounts that could benefit from additional modules and develop supporting business cases
  • Record expansion as customers add projects and users
  • Complete and document module add-on sales during renewals in HubSpot
  • Monitor account health and identify churn risk from usage and engagement data
  • Partner with Customer Success to create recovery plans for at-risk accounts
  • Review downgrades and churn, then communicate key insights
  • Establish the account management framework, including renewal schedules, health scoring, and module attachment workflows
  • Relay customer feedback and product requests to the Product team
  • Keep HubSpot account information accurate and up to date
  • Achieve quarterly retention and new ARR targets
  • Create, document, and continuously structure a repeatable renewal and module attachment process

Cerințe

  • Bring 3–5 years of account management experience in B2B SaaS and construction technology
  • Demonstrate success retaining revenue across an assigned customer portfolio
  • Have experience selling additional modules or features to existing customers
  • Negotiate effectively and communicate pricing and contract terms with confidence
  • Communicate clearly and professionally in writing and conversation
  • Maintain rigorous CRM practices; HubSpot experience is preferred
  • Be comfortable creating processes where no established playbook exists
  • Be authorized to work in the United States
  • Reside in one of the listed hiring states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Louisiana, Michigan, Missouri, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, or Wisconsin

Beneficii

  • Medical coverage through Blue Shield PPO, with Bronze, Gold, and Silver plans and in-network and out-of-network tiers
  • Guardian dental insurance with in-network and out-of-network coverage
  • Guardian vision coverage at the 20/20/150 level, including exam and materials copays plus frame and contact allowances
  • Employer-paid basic life insurance totaling $15,000
  • Long-term disability coverage equal to 60% of pre-disability earnings, capped at $6,000 per month
  • Work equipment supplied when needed
  • 401(k) matching at 100% of the first 3% contributed and 50% of the next 2%, with immediate full vesting
  • 401(k) participation available after three months of employment
  • Parental leave of one month for fathers and three months for mothers
  • 25 paid time-off days annually
  • Five paid sick days each year
  • Paid birthday day off
  • Work fully remotely
  • Quarterly variable compensation that includes retention bonuses and commission

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