Canon EMEA
Canon EMEA
Canon EMEA develops imaging and optical products for consumers and businesses across Europe. Its portfolio includes DSLR and mirrorless cameras, compact digital cameras, professional photo printers, and home office equipment, alongside business imaging solutions. The company operates in manufacturing and hardware, with products and services spanning consumer imaging and business use.

Senior Fulfillment Coordinator

Coordinate order fulfillment for Canon’s European imaging customers, from order entry through delivery. Manage claims, service levels, delivery compliance, and improvements across customer operations.

Apraksts

  • Oversee customer orders, inquiries, and claims from entry through shipment, meeting service level agreements.
  • Support customers with multiple locations and services at each site.
  • Coordinate with sales, operations, and other teams to maintain appropriate order flow.
  • Track delivery dates and quantities, taking proactive steps to improve reliability.
  • Provide order updates and information as needed.
  • Meet productivity and quality targets on the team scorecard.
  • Share best practices with Canon National Sales Organizations, business units, and Service Excellence teams.
  • Identify opportunities to improve customer fulfillment.
  • Analyze fulfillment processes and recommend ways to increase efficiency.
  • Communicate business needs clearly to stakeholders.

Prasības

  • Speak English and German fluently.
  • Additional European language skills are an advantage.
  • Bring 1–2 years of experience in a similar role.
  • Have at least an MBO-level education.
  • Use Microsoft Office proficiently.
  • Work with strong attention to detail and accuracy.
  • Work effectively both independently and collaboratively.
  • Communicate well verbally and in writing.
  • Demonstrate business acumen and understanding.
  • Be willing to learn internal systems.
  • Show a drive to achieve results.
  • Stay focused on customer needs.
  • Take ownership and accountability.
  • Contribute as a team player.
  • Show courage and conviction.
  • Be people-oriented.
  • Care for yourself and others.

Priekšrocības

  • Performance-based bonus of 12.5%.
  • 31 days of holiday per year.
  • Pension plan.
  • Bicycle plan.
  • Full coverage of public transport costs and partial coverage of car costs.
  • Hybrid work with flexible working arrangements.
  • Access to ongoing learning and development resources and support.
  • Investment and support for professional development.
  • Inclusive and equitable workplace culture.
  • Opportunities to contribute to sustainability initiatives and social impact.

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