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DoiT International
DoiT International
201 – 500 Darbinieki
H1B vīzas sponsorsKonsultācijasMākoņpakalpojumiSaaS
DoiT International helps organizations manage cloud infrastructure across AWS, Google Cloud, and Microsoft Azure. Its cloud services combine cost management, workload intelligence, automation, and consulting to help teams understand spending, improve performance, and manage cloud environments with security in mind.
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Vakances uzņēmumā

Account Manager, Cloud Services (United States, Remote)

Manage SMB and mid-market customer accounts at DoiT International, a cloud technology company. Drive retention, renewals, and account growth across multicloud products and services.

USAmerikas Savienotās ValstisAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu vadītājsPārdošana
AWSGoogle Cloud PlatformKubernetesMākonis

Apraksts

  • Manage a Salesforce portfolio of SMB and mid-market accounts, keeping customer context, stakeholders, priorities, risks, opportunities, renewals, and next steps up to date.
  • Use portfolio data to focus engagement on high-potential and at-risk customers.
  • Build relationships across customer teams and understand business priorities, cloud environments, FinOps maturity, and desired outcomes.
  • Protect retention and renewals by identifying risks, coordinating mitigation plans, and leading commercial discussions.
  • Develop and manage expansion opportunities across workloads, migrations, cost optimization, managed commitments, products, and services.
  • Keep opportunity stages and forecasts accurate.
  • Coordinate account plans, funding, deal registration, and execution with Sales, customer success managers, field engineering, DoiT specialists, and cloud provider teams.
  • Lead account and FinOps reviews, product demonstrations, commitment planning, security and AI discussions, onboarding, and escalation reviews.
  • Coordinate escalations and ensure issues are tracked through resolution.
  • Use customer data, dashboards, CRM workflows, and AI or automation tools to improve portfolio coverage.
  • Share customer feedback, product requests, and market insights with Product, Engineering, Marketing, and Sales.
  • Maintain reviews and plans for priority and high-potential accounts, tracking outcomes, engagement, spend trends, risks, renewal dates, and growth plans.

Prasības

  • Bring at least two years of experience in account management, customer success, or customer engineering.
  • Have at least three years of experience working at a technology company.
  • Communicate clearly in spoken and written English.
  • Use technical knowledge to work productively with technical teams.
  • Build strong, influential relationships.
  • Bring strong operational and administrative skills.
  • Work analytically with close attention to detail.
  • Move effectively between strategic priorities and detailed tasks.
  • Show interest in growing within the organization and continually expanding your skills.
  • Cloud experience with AWS, GCP, or another major public cloud is a plus.
  • Experience with FinOps, cloud cost optimization, cloud operations, Kubernetes, AI, data platforms, or related cloud technologies is a plus.
  • AWS Cloud Practitioner or Google Cloud Digital Leader certification is a plus.

Priekšrocības

  • Unlimited vacation.
  • Flexible working options.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.
  • Flexible scheduling to balance work and home life.
  • Remote work.

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