„Gainwell Technologies“ kuria skaitmeninius ir debesijos sprendimus žmogiškųjų paslaugų bei visuomenės sveikatos ekosistemai. Įmonė bendradarbiauja su klientais visose 50-yje JAV valstijų įgyvendinant sveikatos priežiūros iniciatyvas, įskaitant „Medicaid“ sistemų modernizavimą, duomenų analizę, paslaugų teikėjams skirtas paslaugas ir vaistinių sprendimus. Jos veikla susieja technologijas su visuomenės sveikatos paslaugų teikimu, sveikatos priežiūros administravimu ir pastangomis gerinti sveikatos rodiklius bei bendruomenių gerovę.
Client Engagement Manager, Texas Remote – Gainwell Technologies
Manage healthcare client contracts, relationships, satisfaction, and service delivery for Gainwell Technologies. Support account growth through strategic planning, revenue development, and service expansion in a remote role.
Aprašymas
- Manage a portfolio of clients, including a top 10 account.
- Oversee client contracts and relationships.
- Ensure Gainwell operations meet contractual commitments.
- Grow revenue and expand existing accounts by offering additional services.
- Develop and track client budgets and revenue forecasts.
- Partner with clients on project strategies and implementation plans.
- Guide solution development and implementation.
- Keep client engagement leaders informed about strategic growth and business goal progress.
- Maintain regular communication with clients.
- Prepare agendas and follow-up summaries for client meetings.
- Lead contract operations to deliver services successfully.
- Find and develop new revenue opportunities.
- Build internal and external partnerships that support strong client outcomes.
- Monitor and improve client satisfaction.
- Contribute to sales pursuits and help close business, including developing proposals.
- Track state legislation, regulations, and competitors to identify risks and opportunities.
- Coordinate work across client engagement, internal teams, and operations staff.
- Manage client invoices and accrual records.
- Deliver solution files, reports, invoices, and supporting documentation on schedule.
Reikalavimai
- A bachelor’s degree, or at least three years of relevant professional experience instead.
- Healthcare or health insurance industry experience preferred.
- Background in client services, customer success, or business administration preferred.
- Experience with healthcare policy, regulation, or compliance preferred.
- Experience in a highly regulated field with complex compliance needs, such as healthcare, finance, or government services, preferred.
- Experience managing large client portfolios or strategic accounts preferred.
- Ability to work remotely.
- Quarterly travel required.
Privalumai
- Flexible work arrangements.
- Learning and career growth opportunities.
- Flexible vacation policy.
- Employer matching contributions to a 401(k).
- Comprehensive health coverage.
- Educational assistance.
- Leadership and technical development programs.
- Quarterly travel.