Computacenter
Computacenter
Computacenter — ірі корпоративтік және мемлекеттік сектор ұйымдарына өз қызметін жаңғыртуға көмектесетін технологиялар мен қызметтер провайдері. Компанияның қызметі технологияларды сатып алуды, кәсіби қызметтерді және өнімділік пен қауіпсіздікті арттыруға арналған шешімдерді қамтитын басқарылатын қызметтерді қамтиды. Компания клиенттерімен ұзақ мерзімді қарым-қатынас орнатып, технологиялық қызметтерді ұсыну тәсіліне тұрақты даму мен әлеуметтік жауапкершілік қағидаттарын енгізеді.

Third-Line Windows Infrastructure Analyst (Onsite, UK)

Provide advanced support for secure Windows infrastructure serving Computacenter’s enterprise customers onsite in Hatfield or Derby. Resolve complex incidents, contribute to infrastructure projects, and improve managed service performance.

Сипаттама

  • Deliver expert third-line support across enterprise Windows environments
  • Diagnose and resolve complex incidents and problems while addressing both immediate faults and lasting improvements
  • Design, implement, and support infrastructure solutions across Windows platforms
  • Contribute to infrastructure projects, upgrades, and technical change initiatives
  • Prioritize workloads in line with agreed SLAs and operational requirements
  • Develop effective working relationships with customers, project teams, and technical stakeholders
  • Assess services and recommend improvements to reliability, performance, and user experience
  • Keep technical documentation current and share knowledge across the wider team
  • Take part in an out-of-hours on-call rota
  • Assist with restoring critical services when required
  • Collaborate with infrastructure specialists in a security-focused environment supporting a highly secure, enterprise-scale customer service

Талаптар

  • Hold SC clearance, or be willing and eligible to obtain it
  • Have third-line experience in a managed services environment
  • Have experience supporting complex enterprise environments
  • Have experience with Active Directory, Group Policy, DNS, and DHCP
  • Have experience working with Microsoft Windows Server environments
  • Have experience with Azure AD technologies, including Azure AD Connect, ADFS, and Single Sign-On
  • Understand core Windows infrastructure technologies, including failover clustering
  • Have experience with VMware and virtualization platforms
  • Have experience with Exchange and Microsoft collaboration technologies
  • Have experience with SCCM, endpoint management, and software deployment technologies
  • Have experience with PKI, certificate management, and identity management solutions
  • Bring experience with PowerShell scripting and automation
  • Understand infrastructure monitoring, security, and endpoint protection technologies
  • Understand networking fundamentals, including routing, firewalls, LAN, and WAN technologies
  • Demonstrate strong analytical and problem-solving abilities
  • Make sound technical decisions and work effectively with limited supervision
  • Communicate clearly and maintain a customer-first approach
  • Be willing to learn new technologies and contribute to continuous improvement initiatives

Артықшылықтар

  • Access a guaranteed interview scheme when opting in and meeting the minimum criteria under the Disability Confident Committed employer program
  • Receive reasonable adjustments throughout the recruitment process
  • Take part in an inclusive recruitment experience designed to remove barriers
  • Work in a supportive and forward-thinking environment

Ұқсас жұмыс орындары

Equinix

Senior Director, Developer Experience — Equinix (Redwood City, Hybrid)

Equinix

Lead Equinix’s developer platform, IDE integrations, AI coding copilots, and quality engineering standards. Improve developer velocity across global digital infrastructure operations.

Ашу
Autodesk

Autodesk Customer Advocate, Design & Manufacturing

Autodesk

Improve the reliability of Autodesk’s design and manufacturing software by turning customer intelligence into product, engineering, and scalable support actions. Connect recurring customer issues with strategic decisions and measurable resolution.

Ашу
Boldr

Senior Customer Advocate (English/German) – South Africa Remote

Boldr
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаМаркетинг

Senior Customer Advocate supporting Grüns e-commerce customers in English and German through email and chat. Resolve subscription, return, payment, shipping, and product-quality concerns with accurate, empathetic service.

Ашу
Boldr

Senior Customer Advocate at Boldr, Hybrid in Mexico

Boldr
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаМаркетинг

Boldr is seeking a senior customer advocate to deliver empathetic support across multiple channels, resolve technical issues and escalations, and improve customer experience operations.

Ашу
Benco Dental

Regional Sales Manager, Customer Advocate - Benco Dental (Michigan Remote)

Benco Dental

Lead regional sales, branch operations, and customer advocacy for Benco Dental, the largest privately owned full-service dental distributor in the United States. Manage sales teams, service quality, logistics, and customer relationships across an assigned Michigan territory.

Ашу
Boldr

Senior Customer Advocate (English and German) - Full-Time Remote in Philippines

Boldr
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаМаркетинг

Provide English- and German-language customer support through email and chat for Boldr’s client experience operations. Resolve ecommerce questions involving subscriptions, returns, payments, and shipping.

Ашу
Boldr

Senior Customer Advocate (Hybrid, Mexico)

Boldr
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаМаркетинг

Support customers for Boldr by handling inquiries, complaints, escalations, and investigations with empathy and professionalism. The role focuses on issue resolution, customer satisfaction, and continuous service improvement.

Ашу
Erie Insurance Group

Customer Advocate I - Erie Insurance Onsite

Erie Insurance Group

Handle 65–75 daily calls for Erie Insurance, assisting policyholders, agents, claimants, and employees with billing, policy, and service concerns. Provide customer support from the Millcreek office while resolving issues across the insurer’s property and casualty business.

Ашу
TSCG

GIS Analyst, Research — Atlanta Hybrid

TSCG

Create maps, demographic analyses, and web applications for TSCG’s commercial real estate clients. Support Atlanta brokers with location intelligence and retail market research.

Ашу
SkyWatch

Senior Geospatial Engineer – Hybrid, Canada

SkyWatch

Lead SkyWatch’s 3D, elevation, vessel-tracking, and vector-data products for its satellite-data platform. Build customer-facing geospatial applications and integrations serving GIS, city, and defence users.

Ашу