Teleperformance
Teleperformance
Teleperformance жаһандық нарықтарда жұмыс істейтін ұйымдарға клиент тәжірибесін басқару және цифрлық интеграцияланған бизнес-қызметтер ұсынады. Компанияның қызметі клиенттерге бейімделген бизнес шешімдерін ұсынуға көмектесу үшін технологияны, деректер құпиялылығын және көптілді қолдауды біріктіреді. Компания клиенттерге қызмет көрсету, бизнесті дамыту, маркетинг, сату және адам ресурстары сияқты бағыттар бойынша қызметкерлерді жұмысқа қабылдайды. Испаниядағы мүмкіндіктердің қатарында Барселона, Мадрид және Севилья бар. Компанияның халықаралық ұжымы қызметкерлер тәжірибесіне, мәдени әртүрлілікке және көптілді командалар арасындағы ынтымақтастыққа басымдық беретінін көрсетеді.

Operations Manager, Sales Ads – Barcelona (Hybrid)

Lead Sales Ads teams and Team Leaders while improving revenue, pipeline, conversion, and productivity for SMB EMEA Direct clients and agency segments.

Сипаттама

  • Review and present revenue, pipeline, and conversion results, then define improvement actions.
  • Execute acquisition and growth strategies across teams and business segments.
  • Build and maintain relationships with clients and internal stakeholders while aligning priorities and performance.
  • Deliver process improvements that raise productivity, speed, and sales effectiveness.
  • Track team results against revenue, conversion, and activity KPIs.
  • Coach and support Team Leaders through performance reviews and sales-focused development.
  • Convert business objectives into operational initiatives that produce measurable outcomes.

Талаптар

  • Demonstrated experience managing teams in sales or other performance-driven environments.
  • C2 fluency in written and spoken English.
  • Strong communication skills for turning performance data into actionable insights.
  • Well-developed analytical skills and the ability to interpret sales and operational metrics.
  • Ability to build trust and manage client and internal stakeholder relationships.
  • Strong organization and the ability to handle multiple priorities in a fast-paced setting.
  • Proficiency with AI concepts, including machine learning, data analysis, and automation.
  • Data literacy, including the ability to read, interpret, and analyze digital information for informed decisions.

Артықшылықтар

  • Full-time schedule of 39 hours per week, Monday to Friday.
  • Permanent employment contract.
  • Competitive salary.
  • Hybrid work model in Barcelona.
  • Referral program offering a fee of up to €2,000, depending on the language and project.
  • Ongoing access to coaches supporting personal and professional development.
  • Established career path for progression within the project.
  • Employment with the world's largest contact center services provider.
  • Positive work environment with supportive colleagues, social activities, and personal development opportunities.
  • Commitment to diversity, equity, inclusion, and non-discrimination.

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