Lottie
Lottie
Lottie — отбасылар мен егде жастағы адамдарға өмірдің кейінгі кезеңіндегі күтім нұсқаларын зерттеуге көмектесетін, Ұлыбританияда орналасқан денсаулық сақтау қызметтері маркетплейсі. Оның тұтынушыларға арналған тегін қызметі күтім үйлерін, үйде күтім көрсету қызметтерін және зейнеткерлерге арналған тұрғын үй қауымдастықтарын онлайн каталогта біріктіреді. Пайдаланушылар қызмет көрсетушілерді салыстырып, бос орындар мен бағаларды тексеріп, өздеріне бейімделген қысқа тізімдер жасай алады. Lottie сонымен қатар адамдарды күтім жөніндегі кеңесшілермен байланыстырып, күтім табу, оның шарттарын түсіну және қаржыландыру жолдары туралы практикалық кеңес береді. Бұл қызмет шұғыл күтімге сәйкестендіруді және реттеуші талаптарға бағынатын провайдерлерден алынған ақпаратты да қамтиды.

Customer Care Advisor – London Hybrid

Help UK families navigate complex care decisions at Lottie, the UK care marketplace and social-care software company. Match families with suitable care partners and share customer insights that help improve the platform.

Сипаттама

  • Build trusted relationships with families navigating complex care journeys
  • Consult families to understand their needs and provide tailored, holistic support
  • Match families with suitable care partners based on their individual circumstances
  • Coordinate visits and help families make informed care decisions
  • Represent Lottie with warmth and expertise to deliver exceptional customer experiences
  • Share customer insights, family stories, and pain points with product teams
  • Support families facing complex, emotionally charged situations that require more than self-service
  • Account for dietary needs, dementia expertise, cultural compatibility, and other individual factors when identifying care solutions
  • Identify gaps in the market and contribute to product development
  • Report directly to Lottie’s Customer Care Lead

Талаптар

  • A genuine commitment to providing personalised support to people in difficult circumstances
  • The composure to remain calm in emotional situations while helping people find practical solutions
  • An interest in measuring impact and using service metrics to improve outcomes
  • The initiative to spot gaps and recommend more effective ways of working
  • The ability to quickly learn social care concepts, including CQC ratings, funding support, and care types
  • Comfort working toward commercial targets
  • Confidence working with ambiguity and creating bespoke solutions instead of relying on scripts
  • The ability to guide families through stress, overwhelm, and guilt
  • Legal right to work in the United Kingdom
  • A CV, LinkedIn URL, and two- to three-minute application video are required

Артықшылықтар

  • 26 days of holiday plus bank holidays, pro rata
  • Generous stock options package
  • Opportunities for rapid career progression
  • Hybrid office policy
  • Competitive employee compensation and benefits
  • Strong company culture
  • Inclusive workplace with reasonable accommodations available during the application and interview process

Ұқсас жұмыс орындары

Amer Sports

Digital Marketing Coordinator

Amer Sports

Coordinate digital marketing for Arc’teryx across Australia and New Zealand, supporting its outdoor apparel business. Manage CRM, ecommerce, paid media, email and other digital campaigns.

Ашу
New Zealand Trade and Enterprise

Business Assurance Partner, 9-Month Fixed-Term — Wellington Hybrid

New Zealand Trade and Enterprise
501 – 1 000 Қызметкерлер
B2BҮкімет

Lead internal audit and risk advisory work at New Zealand Trade and Enterprise, helping support safe operations and international growth. Advise senior leaders and strengthen the organisation’s risk maturity.

Ашу
Hewlett Packard Enterprise

Partner Business Manager, HPE Compute — Eastern U.S. SLED

Hewlett Packard Enterprise

Grow HPE Compute business through public-sector partners across the eastern United States. The role covers joint sales planning, pipeline development, co-selling, and partner enablement.

Ашу
Hewlett Packard Enterprise

Partner Business Manager, HPE Compute — Eastern U.S.

Hewlett Packard Enterprise

Drive HPE Compute sales growth through public sector partners across the Eastern United States. Build joint plans, strengthen partner capabilities, grow pipeline, and advance deals with HPE teams.

Ашу
Hunt St

International Business Development Manager, Medical Imaging

Hunt St

Lead export sales growth for an Australian medical imaging manufacturer by developing distributor networks and winning B2B business across MENA, ASEAN and emerging markets.

Ашу
Inizio Engage

Remote Key Account Manager – United States

Inizio Engage

Lead biosimilar adoption across NHS secondary care through account planning and specialist stakeholder engagement. Build relationships and influence prescribing decisions across therapeutic areas.

Ашу
Signify

Key Account Manager, Lighting Projects — Tokyo

Signify

Manage strategic customer accounts and complex lighting projects for Signify in Japan. Drive sales growth, tenders, customer partnerships, and sustainable lighting solutions.

Ашу
Nomura

Associate Client Services Manager, Onsite in China

Nomura

Support high-net-worth clients with account servicing, transactions, and relationship management. Provide private banking services across global markets at Nomura.

Ашу
Centorrino Technologies

Remote Risk Management Specialist — Australia

Centorrino Technologies

Implement a risk management system for regulated Australian organisations, translating governance needs into configuration, testing, reporting and adoption. Work across the implementation lifecycle with stakeholders on risk data, controls and executive reporting.

Ашу