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Lottie
Lottie
51 – 200 Darbuotojai
Kvalifikuoto darbuotojo vizos rėmėjasB2CPrekyvietėSveikatos priežiūra
„Lottie“ yra Jungtinėje Karalystėje veikianti sveikatos priežiūros paslaugų platforma, padedanti šeimoms ir vyresnio amžiaus žmonėms susipažinti su vėlesnio gyvenimo etapo priežiūros galimybėmis. Nemokama vartotojams skirta paslauga viename internetiniame kataloge pateikia globos namus, priežiūros namuose paslaugas ir senjorų gyvenamąsias bendruomenes, todėl galima palyginti paslaugų teikėjus, patikrinti vietų prieinamumą bei kainas ir sudaryti individualų trumpąjį pasirinkimų sąrašą. „Lottie“ taip pat sujungia žmones su priežiūros konsultantais ir teikia praktinius patarimus, kaip rasti, suprasti ir finansuoti priežiūrą, įskaitant skubų priežiūros paslaugų parinkimą bei informaciją apie reguliuojamus paslaugų teikėjus.
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Darbai įmonėje

Customer Care Advisor – London Hybrid

Help UK families navigate complex care decisions at Lottie, the UK care marketplace and social-care software company. Match families with suitable care partners and share customer insights that help improve the platform.

GBJungtinė Karalystė
30 000 £ – 32 500 £ / metai
HibridinisSutartisVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų aptarnavimas

Aprašymas

  • Build trusted relationships with families navigating complex care journeys
  • Consult families to understand their needs and provide tailored, holistic support
  • Match families with suitable care partners based on their individual circumstances
  • Coordinate visits and help families make informed care decisions
  • Represent Lottie with warmth and expertise to deliver exceptional customer experiences
  • Share customer insights, family stories, and pain points with product teams
  • Support families facing complex, emotionally charged situations that require more than self-service
  • Account for dietary needs, dementia expertise, cultural compatibility, and other individual factors when identifying care solutions
  • Identify gaps in the market and contribute to product development
  • Report directly to Lottie’s Customer Care Lead

Reikalavimai

  • A genuine commitment to providing personalised support to people in difficult circumstances
  • The composure to remain calm in emotional situations while helping people find practical solutions
  • An interest in measuring impact and using service metrics to improve outcomes
  • The initiative to spot gaps and recommend more effective ways of working
  • The ability to quickly learn social care concepts, including CQC ratings, funding support, and care types
  • Comfort working toward commercial targets
  • Confidence working with ambiguity and creating bespoke solutions instead of relying on scripts
  • The ability to guide families through stress, overwhelm, and guilt
  • Legal right to work in the United Kingdom
  • A CV, LinkedIn URL, and two- to three-minute application video are required

Privalumai

  • 26 days of holiday plus bank holidays, pro rata
  • Generous stock options package
  • Opportunities for rapid career progression
  • Hybrid office policy
  • Competitive employee compensation and benefits
  • Strong company culture
  • Inclusive workplace with reasonable accommodations available during the application and interview process

Susiję darbai

AT&T

AT&T Business Sales Representative, Territory Accounts — Memphis

AT&T
H1B vizos rėmėjasTechnologijos ir inovacijosTelekomunikacijos
USJungtinės ValstijosTNTenesis
38 800 $ – 58 200 $ / metai
Darbas vietojeVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųPardavimai

Build AT&T’s Memphis small-business and mid-market customer base by selling fiber broadband and other communications solutions. The role combines prospecting, account development, and consultative selling to grow territory revenue.

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