Mid-Hudson Valley Federal Credit Union
Mid-Hudson Valley Federal Credit Union
Mid-Hudson Valley Federal Credit Union — штаб-пәтері Кингстонда орналасқан, Нью-Йорктің Mid-Hudson Valley өңіріндегі жеке тұлғалар мен кәсіпорындарға қызмет көрсететін мүшелерге тиесілі банктік және қаржылық қызметтер ұйымы. Оның қызметтері күнделікті шоттарды, дебеттік және кредиттік карталарды, сертификаттарды, тұтынушылық және көлік несиелерін, ипотеканы, тұрғын үй капиталы кепілімен қаржыландыруды, бизнес-банкингті, эквайринг қызметтерін, инвестициялық және зейнетақы ресурстарын, сондай-ақ цифрлық банкинг қолдауын қамтиды. Кредиттік одақ алаяқтықтың алдын алу және қауіпсіздік бойынша кеңес берумен қатар, қаржылық сауаттылыққа арналған және қоғамға бағытталған бағдарламаларды да ұсынады.

Contact Center Advisor – Kingston, NY (Hybrid)

Serve Mid-Hudson Valley Federal Credit Union members by phone and through digital channels. Support accounts, lending, online banking, wire transfers, and product education.

Сипаттама

  • Provide telephone support for members’ Credit Union needs
  • Explain available products and services
  • Open new accounts and process loan applications
  • Investigate member issues and recommend suitable solutions
  • Refer members to the appropriate internal specialists when needed
  • Meet established cross-selling targets for Credit Union products and services
  • Process transactions accurately while protecting confidentiality and following required procedures
  • Manage inbound calls and multimedia inquiries
  • Open and close accounts and answer questions about products and services
  • Resolve issues within authorized limits and escalate others to a supervisor
  • Recognize opportunities to recommend and sell relevant products and services
  • Process loan requests and address lending-related questions
  • Investigate lending issues and explain rates, terms, and financing alternatives
  • Educate members about debt protection products
  • Support members with Home Banking products
  • Respond each day to emails from Home Banking vendors and the website
  • Collect domestic wire transfer details, complete OFAC checks and verification, and secure authorization before submitting transactions to Accounting
  • Meet service, productivity, quality, attendance, confidentiality, and performance standards

Талаптар

  • One to three years of comparable or related experience
  • High school diploma or GED
  • Spanish-language proficiency is considered an advantage
  • Strong time-management skills with the ability to handle multiple workloads
  • Ability to work independently and collaboratively
  • Effective organizational, verbal, written communication, and listening skills
  • Strong numerical and name accuracy, analytical, and problem-solving abilities
  • Proficiency with computers, including Microsoft Office
  • Ability to bend, sit, and stand, with occasional lifting of up to 20 pounds
  • Ability to climb or descend stairs during an emergency
  • Normal visual and hearing capability
  • Ability to use standard office equipment
  • Ability to work at a computer for six to eight hours per day when needed
  • Willingness to work extended hours or travel off site when required
  • Consistent, dependable, and punctual attendance
  • Ability to work independently with limited supervision
  • Ability to read and follow written and verbal instructions
  • Basic arithmetic and spelling skills
  • Basic computer knowledge and clear communication ability
  • Ability to manage varied personalities, confidential information, deadlines, stringent accuracy requirements, and shifting priorities
  • Must live locally within 25 miles of a branch location
  • Must be able to report to a branch when necessary

Артықшылықтар

  • Medical, dental, and vision coverage begins without a waiting period
  • 401(k) plan with employer matching and a non-elective employer contribution
  • Paid vacation, sick leave, and holidays
  • Life insurance coverage
  • Short- and long-term disability insurance
  • Employee Assistance Program
  • Tuition assistance
  • Professional development programs
  • Discounted loan rates and fees

Ұқсас жұмыс орындары

American Red Cross

American Red Cross Call Center Agent I

American Red Cross

Contact blood donors and schedule donation appointments for the American Red Cross. The hybrid role is based near Tucson, with initial training at the Tucson Call Center.

Ашу
STS

Senior Power Electronics Engineer, Solar PV

STS

Advise on transformers, inverters, and medium- and high-voltage systems for utility-scale solar and battery storage projects. Conduct technology reviews, field testing, and technical due diligence for projects worldwide.

Ашу
American Red Cross

Part-Time Call Center Agent I – American Red Cross, Tucson

American Red Cross

Contact donors and schedule blood donations in this part-time American Red Cross call center role. Based near Tucson, the position includes initial training at the Tucson Call Center and a hybrid work arrangement.

Ашу
Braun Intertec Corporation

Senior Geotechnical Engineer, Mission Critical

Braun Intertec Corporation

Lead geotechnical engineering work on mission-critical projects at Braun Intertec, an employee-owned environmental consulting and engineering firm. Deliver analyses, recommendations, reports, and project oversight.

Ашу
Reactivate

Senior Project Engineer, Commercial Solar

Reactivate

Lead design, procurement, construction, and commissioning for Reactivate’s commercial and utility-scale solar projects. Coordinate engineering resources, technical reviews, permitting, and on-site construction support.

Ашу
HUB International
6sense

Remote IT Support Specialist at 6sense

6sense

Provide Tier 1 and Tier 2 support to 6sense’s global workforce, managing identity, SaaS applications, endpoints, and AI tools. Improve IT operations through automation and workflow enhancements.

Ашу
B

Remote Call Center Sales Representative

BH Partner S.A.C.

Work remotely handling telecom service renewals and customer support through WhatsApp and other written channels. The full-time schedule is 9:00 a.m. to 6:00 p.m., with Sundays off.

Ашу
A

Bilingual English-Spanish Customer Service Representative

Advantage TeleMessaging, Inc.

Handle calls and relay accurate messages for businesses in the U.S. and Canada as a bilingual remote answering service agent. Provide professional customer service in English and Spanish.

Ашу