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ClickUp is a SaaS work management and productivity company developing a unified workspace for projects, documents, chat, time tracking, automations, and AI-powered Super Agents. Its platform is designed to help teams and enterprises coordinate work in one place, simplify complex workflows, connect with existing tools, and reduce reliance on disconnected software. ClickUp also focuses on customizable workflows and agents, alongside enterprise security and compliance capabilities.
Strategic Solutions Engineer, APAC Partners — ClickUp, Sydney Hybrid
Help ClickUp expand partner-led enterprise growth across APAC through solutions engineering, AI workflows, integrations, and partner enablement. Lead technical discovery, demonstrations, solution design, and certifications for partners and strategic customer opportunities.
Description
- Grow partner-sourced and partner-influenced revenue across APAC
- Build and deliver partner enablement programs covering workflow mapping, narrative development, AI Agents, AI workflows, business process mapping, and competitive positioning
- Coach partners on discovery, demonstrations, solution design, and pricing
- Increase partner certification and self-sufficiency across APAC
- Lead the technical lifecycle of partner-sourced opportunities from discovery and proof of concept through post-sales handoff
- Help partners manage standard deals independently and connect their activities to sourced and influenced revenue outcomes
- Support Account Executives on strategic direct opportunities through discovery, solution design, demonstrations, and technical evaluations
- Deliver technical demonstrations and deep dives for prospective partners while supporting partner recruitment
- Show existing partners new platform capabilities that can expand their practice opportunities
- Help partners identify, scope, and sell Certified Agent opportunities
- Run AI transformation workshops and connect ClickUp’s internal AI and Agent team with its partner ecosystem
- Lead or support partner workshops, in-market tours, and executive dinners
- Create enablement materials and contribute to partner case studies and proof points
- Support partner-owned billing, procurement, and renewal processes
- Enable partner expansion motions and coordinate with Professional Services on co-delivery oversight and escalation paths
- Work cross-functionally with Professional Services, Customer Success, Product, Engineering, and global Solutions Engineering teams
- Resolve technical questions, support RFP responses, and channel partner insights into product and process improvements
Requirements
- 8+ years of experience in enterprise pre-sales, solutions engineering, sales engineering, solutions consulting, or a comparable customer-facing technical role
- 2+ years of experience supporting or enabling channel partners, VARs, system integrators, or partner-led go-to-market programs
- Proven ability to build programs from the ground up
- Excellent presentation, storytelling, and workshop facilitation skills
- Ability to translate product capabilities and technical concepts into business outcomes for varied audiences
- Experience designing or explaining solutions involving APIs, web services, automation, integrations, workflow configuration, or lightweight technical validation
- Strong business process mapping experience
- Ability to analyse, document, and improve complex business processes across varied environments
- Ability to build trust with partners, Account Executives, and customers, address objections thoughtfully, and serve as a trusted advisor
- Hands-on experience with AI and LLMs, integration platforms such as Unito, Workato, Zapier, and Integromat, web services, and APIs
- Strong commercial judgment, structured problem-solving skills, and the ability to manage multiple urgent priorities with limited supervision
- Based in Sydney, Australia
- Willingness to travel up to 50%
- Legally authorized to work in the country where based
- ClickUp cannot sponsor or assume employment visa sponsorship for roles outside engineering and product
Benefits
- Equal Opportunity Employer
- AI-native company where AI is used daily and AI fluency is assessed during hiring
- Up to 50% travel associated with the role
- ClickUp may use AI and machine learning technologies to support application review and screening
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