LogoFresh Jobs Ahead
Ryder System, Inc.
Ryder System, Inc.
AutomotiveConsultingHealthcare
Ryder System, Inc. provides supply chain, transportation, and fleet management services across North America. Its operations span logistics, e-commerce fulfillment, last-mile delivery, commercial vehicle leasing and maintenance, and used truck sales. Ryder uses technology and data analytics to help organizations manage warehousing, distribution, transportation, and delivery, serving industries including automotive, consumer goods, and healthcare.
LinkedIn
Company Jobs

Senior Technology Account Lead - Ryder, Colorado Remote

Lead technology account management for Ryder’s transportation and distribution systems serving automotive, aerospace, and industrial customers. Oversee IT relationships, projects, budgets, requirements, reporting, and critical escalations.

USUnited StatesCOColorado
$100,000 – $120,000 / year
RemoteFull-timeSeniorEnglish RequiredAccount ManagerSales

Description

  • Support accounts and applications across automotive, aerospace, and industrial customers
  • Support transportation management and distribution management technologies
  • Provide application and potential systems operations support for high-visibility accounts
  • Act as the primary liaison between customer accounts and IT
  • Complete financial reporting and forecasting
  • Prepare status reports
  • Manage change requests
  • Collect and define business and technical requirements
  • Coordinate across a matrix organization and involve the right teams at the right time
  • Represent the customer’s needs within the organization
  • Provide Severity 1 on-call coverage under the duty roster, typically one week every two months
  • Handle Severity 1 escalations 24x7x365 with a focus on root cause and corrective action
  • Control scope, schedules, and budgets for medium and large complex business startups involving multiple IT teams
  • Complete additional duties as assigned

Requirements

  • Bachelor’s degree in IT management, supply chain management, computer science, engineering, accounting, or finance, or a high school diploma with equivalent experience in one of these disciplines
  • At least five years of account management or related experience
  • At least two years of automotive industry experience
  • At least two years of logistics or supply chain experience preferred
  • Broad knowledge of the automotive industry
  • Strong documentation skills for defining business requirements and scope
  • Ability to manage budgets from quotation through approval and execution
  • Sound understanding of SOP98 and account capitalization principles
  • Working knowledge of project management methods
  • Ability to create project plans using Microsoft technologies
  • Ability to manage project objectives to achieve on-time delivery
  • Ability to negotiate resource allocation and priorities
  • Strong customer-facing communication skills
  • Ability to develop long-term internal and external customer relationships
  • Ability to achieve results through influence
  • Ability to manage multiple projects and change requests concurrently preferred
  • PMI
  • Availability to respond to Severity 1 escalations 24x7x365 under the duty roster
  • Ability to meet applicable employment, education, motor vehicle, road test, badging, or customer background screening requirements

Benefits

  • Medical coverage
  • Prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance options
  • Paid leave for vacation, illness, bereavement, family leave, and parental leave
  • Tax-advantaged 401(k) retirement savings plan
  • Annual bonus, commission, and/or long-term incentive plan may be available depending on position level and type
  • Career growth opportunities
  • A respectful, collaborative culture that supports employee participation and voice

Related Jobs

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Employees
HealthcareHospitalityLogistics
ARArgentinaBOBoliviaBRBrazilCLChileCOColombiaCRCosta RicaCUCubaDODominican RepublicECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicoNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredTranslator

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Open