Ryder System, Inc.
Ryder System, Inc.
Ryder System, Inc. nodrošina piegādes ķēdes, transporta un autoparka pārvaldības pakalpojumus visā Ziemeļamerikā. Uzņēmuma darbība ietver loģistiku, e-komercijas pasūtījumu izpildi, pēdējās jūdzes piegādi, komerciālo transportlīdzekļu līzingu un apkopi, kā arī lietotu kravas automašīnu tirdzniecību. Ryder izmanto tehnoloģijas un datu analītiku, lai palīdzētu organizācijām pārvaldīt noliktavu darbību, izplatīšanu, transportēšanu un piegādes. Uzņēmums apkalpo tādas nozares kā autobūve, patēriņa preces un veselības aprūpe.

Senior Technology Account Lead - Ryder, Colorado Remote

Lead technology account management for Ryder’s transportation and distribution systems serving automotive, aerospace, and industrial customers. Oversee IT relationships, projects, budgets, requirements, reporting, and critical escalations.

Apraksts

  • Support accounts and applications across automotive, aerospace, and industrial customers
  • Support transportation management and distribution management technologies
  • Provide application and potential systems operations support for high-visibility accounts
  • Act as the primary liaison between customer accounts and IT
  • Complete financial reporting and forecasting
  • Prepare status reports
  • Manage change requests
  • Collect and define business and technical requirements
  • Coordinate across a matrix organization and involve the right teams at the right time
  • Represent the customer’s needs within the organization
  • Provide Severity 1 on-call coverage under the duty roster, typically one week every two months
  • Handle Severity 1 escalations 24x7x365 with a focus on root cause and corrective action
  • Control scope, schedules, and budgets for medium and large complex business startups involving multiple IT teams
  • Complete additional duties as assigned

Prasības

  • Bachelor’s degree in IT management, supply chain management, computer science, engineering, accounting, or finance, or a high school diploma with equivalent experience in one of these disciplines
  • At least five years of account management or related experience
  • At least two years of automotive industry experience
  • At least two years of logistics or supply chain experience preferred
  • Broad knowledge of the automotive industry
  • Strong documentation skills for defining business requirements and scope
  • Ability to manage budgets from quotation through approval and execution
  • Sound understanding of SOP98 and account capitalization principles
  • Working knowledge of project management methods
  • Ability to create project plans using Microsoft technologies
  • Ability to manage project objectives to achieve on-time delivery
  • Ability to negotiate resource allocation and priorities
  • Strong customer-facing communication skills
  • Ability to develop long-term internal and external customer relationships
  • Ability to achieve results through influence
  • Ability to manage multiple projects and change requests concurrently preferred
  • PMI
  • Availability to respond to Severity 1 escalations 24x7x365 under the duty roster
  • Ability to meet applicable employment, education, motor vehicle, road test, badging, or customer background screening requirements

Priekšrocības

  • Medical coverage
  • Prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance options
  • Paid leave for vacation, illness, bereavement, family leave, and parental leave
  • Tax-advantaged 401(k) retirement savings plan
  • Annual bonus, commission, and/or long-term incentive plan may be available depending on position level and type
  • Career growth opportunities
  • A respectful, collaborative culture that supports employee participation and voice

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