Unit4
Unit4

Unit4 develops cloud-based enterprise software for organizations whose work depends on people, services, and collaboration. Its portfolio spans enterprise resource planning (ERP), human capital management (HCM), financial planning and analysis (FP&A), financial management, and source-to-contract (S2C), with applications for professional services firms, public-sector organizations, nonprofits, and higher-education institutions.

By combining finance, HR, and project-management capabilities with AI-enabled tools, Unit4 helps teams streamline operational work and make more informed decisions. The platform is designed for business leaders including CFOs, CHROs, and CIOs who need clearer performance insight, more connected workflows, and the flexibility to adapt as their organizations evolve.

Senior Services Account Executive

Lead sales of Unit4’s cloud ERP implementation, managed support and Success4U subscriptions across an assigned territory in Canada. Grow services bookings and customer accounts while supporting strong customer outcomes.

Description

  • Develop sales strategies that promote Success4U subscriptions and grow services bookings.
  • Meet your individual quota and contribute to overall bookings growth.
  • Find and pursue opportunities to expand services sales among existing customers.
  • Build trusted relationships with key client decision-makers.
  • Assess client needs, challenges and desired outcomes.
  • Explain the value of Unit4’s Services organization and subscription model.
  • Shape support packages with Professional Services and Customer Support teams.
  • Work with Product Management on product updates and services offerings.
  • Propose packaged services to address gaps in the portfolio.
  • Prepare sales proposals and presentations.
  • Negotiate contracts, service-level agreements and deliverables.
  • Contribute to sales opportunities involving Services.
  • Coordinate with Customer Success Managers, Success Engineering and Account Managers.
  • Track and report pipeline, conversion rates and bookings.
  • Review sales data, spot trends and assess account growth opportunities.
  • Develop a territory plan aimed at exceeding quota.
  • Take part in training and professional development.
  • Help improve Services and Customer Success offerings.
  • Represent customer interests and resolve or escalate service delivery issues.
  • Add services bookings and subscriptions to key deals.
  • Join Account Managers in client meetings and presentations.
  • Help Account Managers expand services, renew contracts and plan accounts.
  • Coordinate smooth handovers for new Services engagements.
  • Document and brief teams on active projects and subscriptions.
  • Serve as a subject matter expert throughout the customer journey.

Requirements

  • Demonstrated history of meeting sales quotas consistently.
  • Ability to operate effectively in a professional sales environment.
  • Experience managing, mentoring and developing internal sales teams.
  • Proficiency with subscription sales models.
  • Experience selling implementation and managed services.
  • Excellent communication and interpersonal abilities.
  • Skill in handling complex sales cycles, including negotiations, upselling and cross-selling.
  • Experience collaborating across Customer Success, Product and Professional Services.
  • Strong problem-solving skills and ability to manage escalations.
  • Ability to interpret sales data and trends and turn findings into practical strategies.
  • Experience developing proposals and presenting to senior or executive stakeholders.
  • Knowledge of enterprise software, SaaS or technology services.
  • Fluency in spoken French and English.

Benefits

  • Uncapped paid time off.
  • Remote work opportunities.
  • Global Wellbeing Days.
  • Talented colleagues, role models and mentors.
  • Professional development opportunities.
  • Act4Good sustainability program.
  • A safe and inclusive workplace.
  • Employee Resource Groups, including Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.

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