Thermo Fisher Scientific develops and delivers technologies, laboratory products, and pharmaceutical services that support scientific research and healthcare. Its work spans life sciences research, analytical problem-solving, laboratory productivity, diagnostics, and the development and manufacturing of therapies. The company serves customers through a global team and a portfolio of brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Its careers encompass the scientific, healthcare, manufacturing, logistics, and service operations behind these offerings.
Senior Account Manager, Chromatography and Mass Spectrometry — Veneto, Italy
Manage Thermo Fisher Scientific’s chromatography and mass spectrometry accounts across Veneto. Grow business through renewals, forecasting, and strong customer relationships.
Description
- Sell and support the division’s chromatography and mass spectrometry products across the assigned territory
- Find and prioritize prospective clients, then shape strategies for solution implementation and growth
- Build account relationships that increase sales and renewals of analytical instruments, consumables, and services
- Help customers with product questions, consultation, and problem solving
- Prepare quotations, negotiate contracts, close sales, and assist with procurement
- Use data and performance metrics to plan and report account development
- Grow account penetration and customer spend through cross-selling and portfolio expansion
- Set territory sales strategies and maintain a pipeline to meet or exceed quarterly targets
- Track accounts, opportunities, pipelines, and forecasts in Thermo Fisher Scientific sales tools
- Work with internal teams to resolve customer challenges through a team-selling approach
- Coordinate with technical sales, field and laboratory application, and service specialists
- Present technical business information and participate in trade shows, user meetings, and customer events
- Coach Account Managers and help onboard new hires
- Contribute to regional, national, and divisional projects
- Advise fellow Account Managers with strategic support and subject matter expertise
- Use sales, market, customer, and financial data to develop projections and forecasts
- Represent Thermo Fisher Scientific professionally at customer sites
Requirements
- At least five years of sales experience in the analytical instrument market
- A bachelor’s degree in a scientific field, or equivalent work experience
- Broad market knowledge and an established professional network
- Strategic commercial thinking and a demonstrated record of pursuing opportunities
- Strong interpersonal, spoken and written communication, and presentation skills
- Fluency in English and any other languages needed in the assigned region
- Demonstrated commercial excellence in a matrix organization
- Proficiency with MS Office and CRM software
- Ability to explain and sell technical aspects of a scientific product portfolio
- Willingness to travel to customer sites up to 80% of the time, including overnight trips
- Commitment to Thermo Fisher Scientific’s values: Integrity, Intensity, Innovation, and Involvement
Benefits
- Competitive pay
- Annual incentive bonus plan
- Healthcare coverage
- Employee benefits
- Career growth and development opportunities
- Engaging company culture
- Equal employment opportunity and affirmative action protections