Infobip
Infobip
1,001 – 5,000 Employees
Skilled Worker Visa Sponsor
Infobip is a company featured on this job aggregator for candidates exploring opportunities with its team.

Junior Sales Support Specialist at Infobip, Hybrid in Asunción

Support account activation, billing setup, onboarding, and operational workflows for Infobip’s global cloud communications platform. Help customer-facing and Partnership teams manage Salesforce records, account configuration, and related processes.

Description

  • Activate accounts and products according to established procedures
  • Help configure email domains, order numbers, and complete other account activation tasks
  • Configure free trials and test senders with guidance
  • Create and manage user accounts under supervision
  • Set up and maintain billing addresses
  • Learn to apply Automatic Price features at the account level
  • Support account-level price changes and route updates
  • Review sender costs for channels including Viber and WhatsApp
  • Handle operational tasks for the customer-facing organization
  • Assess internal processes and identify potential improvements under supervision
  • Help Partnership teams create customers in Salesforce and configure accounts in Super User
  • Support a smooth onboarding experience for new accounts

Requirements

  • High school diploma or equivalent is required
  • A bachelor’s degree is preferred
  • Experience in administrative or operational work is advantageous
  • Basic knowledge of business operations and customer service principles
  • Familiarity with Salesforce and Microsoft Office
  • Strong organizational skills and close attention to detail
  • Excellent written and verbal communication skills
  • Adaptability and a willingness to learn
  • Advanced spoken and written English

Benefits

  • Performance-based bonus opportunities
  • Regular compensation reviews
  • Flexible working arrangements
  • Remote work options and flexible hours
  • Employee Stock Ownership Plan or stock options
  • Paid time off and special leave days
  • Flexible hybrid work model
  • Opportunities for internal mobility
  • Upskilling and mentoring
  • Professional development opportunities
  • Structured onboarding and training
  • International mobility opportunities across worldwide hubs

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