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Insperity
Insperity
1,001 – 5,000 Employees
H1B Visa SponsorConsultingHealthcareInsurance
Insperity provides outsourced human resources and workforce-management services for businesses across consulting, insurance, healthcare and other sectors. As a professional employer organization, the company brings together payroll, benefits administration, compliance support and talent services through offerings such as Insperity HR 360, HR Core and HR Scale. Its broader portfolio includes contractor management, talent acquisition, retirement and insurance services, and employee perks. Insperity combines HR technology with managed HR expertise to help small, midsize and larger organizations simplify administration, address workforce compliance and support the employee experience.
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Hybrid HCM Payroll Specialist at Insperity

Support customer transitions, payroll processing, and issue resolution as an HCM Payroll Specialist. Insperity provides HR services and technology to businesses nationwide.

USUnited StatesAZArizonaTXTexasWIWisconsinHybridFull-timeJuniorNo degree requiredEnglish RequiredPayroll

Description

  • Welcome new customers through timely transitions.
  • Support existing customers and process payroll.
  • Troubleshoot issues and guide clients.
  • Build customer relationships.
  • Respond promptly to customer requests.
  • Gather new customer data, reconcile wage details, and process initial payrolls when needed.
  • Use internal resources to deliver strong client service.
  • Meet deadlines and update stakeholders on resolution progress.
  • Adjust schedules to meet client needs.
  • Escalate complex client issues and see them through to resolution.
  • Follow processes that uphold integrity and accountability for SOC-1 compliance.
  • Use scalable processes to support rapid growth while maintaining quality.

Requirements

  • High school diploma or equivalent required.
  • Bachelor’s degree preferred.
  • One to two years of experience supporting customers in payroll service bureau operations required.
  • Customer service skills and ability to work in a team environment.
  • Strong verbal and written communication skills.
  • Ability to manage resources within budget and identify and meet staffing needs.
  • Broad exposure to HR disciplines, including payroll, benefits, taxation, accounting, employment documentation, and general HR practices.
  • Ability to design and deliver clear, concise presentations to broad audiences.
  • Proficiency with Microsoft Office programs.
  • Ability to learn additional application programs as needed.

Benefits

  • Flexible work arrangements
  • Continuous learning programs
  • Mentorship opportunities
  • Ongoing training
  • Generous paid time off
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Health and wellness support
  • Paid volunteer hours

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