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Fetch 📦
Fetch 📦
201 – 500 Employees
ConsultingHospitalityLogistics
Fetch 📦 provides resident services for multifamily apartment communities, coordinating package receipt away from the property and delivery to residents’ doors. Its offerings also include nightly valet trash collection, stocked on-site markets, and off-site storage with pickup and delivery. The company works with property owners, managers, and developers to handle day-to-day resident amenities and package logistics across apartment communities nationwide.
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Director of Strategic Accounts, Texas Remote

Lead strategic growth across Fetch’s enterprise and national accounts, expanding customer relationships and revenue. The role centers on executive selling, SaaS and PropTech account growth, and land-and-expand strategies.

USUnited StatesTXTexas
$200,000 – $240,000 / year
RemoteFull-timeLeadEnglish RequiredDirector

Description

  • Build and grow relationships with national and enterprise customers.
  • Support customer satisfaction and revenue growth.
  • Win enterprise agreements with assigned accounts.
  • Increase regional adoption and demand across national customer portfolios.
  • Generate new and expansion revenue in existing enterprise and national accounts through land-and-expand strategies.
  • Map complex organizations to find cross-sell and upsell opportunities across business units and C-suite stakeholders.
  • Coordinate account teams across Operations, Customer Success, Legal, and Marketing.
  • Translate complex client needs into strategic delivery plans that achieve value quickly.
  • Develop and present business cases, ROI analyses, and executive presentations tailored to clients.
  • Keep the pipeline up to date and provide sales leadership with accurate account forecasts.
  • Identify account risks, key buying events, and targeted expansion plans.
  • Counsel enterprise stakeholders on industry trends, macroeconomic conditions, and competitors.

Requirements

  • At least 7 years of enterprise field sales experience, including 4 or more years selling PropTech, SaaS, or technology-enabled services to large national accounts.
  • A consistent record of meeting or exceeding an annual recurring revenue quota of $1.2 million to $1.6 million or more.
  • Experience selling to C-suite leaders, navigating complex buying committees, and building stakeholder consensus.
  • Expertise with enterprise sales methods such as MEDDPICC to qualify opportunities and manage risk.
  • Strong skills in structuring and negotiating large, multi-year contracts and master service agreements.
  • Ability to win new customers and use land-and-expand strategies to identify cross-sell and upsell opportunities.
  • Ability to maintain accurate pipeline records and forecasts in Salesforce and Gong.
  • Experience working across teams to connect client requirements with strategic outcomes and revenue growth.
  • Multifamily industry experience is a strong advantage.
  • Willingness to travel for client meetings and industry events as needed.

Benefits

  • Flexible schedule with the option to work remotely.
  • Unlimited vacation.
  • Comprehensive compensation and benefits package.

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