American Express Global Business Travel
American Express Global Business Travel
American Express Global Business Travel provides corporate travel management services for organizations operating across markets and cultures. Its technology supports business travel programs through booking, travel policy compliance, expense management, and reporting, helping companies coordinate travel more efficiently. The company combines expertise across consulting, logistics, and hospitality to serve clients worldwide, with services designed for diverse languages and regional business needs.

Corporate Travel Consultant - Australia Remote

Support American Express Global Business Travel’s corporate clients by arranging domestic and international trips. Use GDS platforms to provide proactive, policy-compliant traveler service.

Description

  • Support corporate travelers and groups with trip planning and booking
  • Evaluate travel options, anticipate traveler needs, and recommend relevant additional services
  • Book domestic and international air, road, rail, and accommodation arrangements
  • Work with GDS platforms such as Sabre, Apollo, Galileo, and Amadeus
  • Apply customer policies, supplier rules, and regulatory requirements to each booking
  • Deliver courteous telephone support and manage specialized traveler requests
  • Coach teammates, share feedback, and help strengthen service performance
  • Provide knowledgeable corporate travel guidance and high-quality client support

Requirements

  • Demonstrated commitment to anticipating client needs and delivering excellent service
  • Advanced GDS knowledge, preferably Sabre, with Amadeus or Galileo also accepted
  • Clear, professional written and verbal communication skills
  • Strong attention to detail when managing travel arrangements
  • Demonstrated integrity and ability to safeguard travelers’ personal information
  • Solid travel-industry knowledge, including corporate or leisure travel or airline reservations
  • Experience supporting after-hours travel for the US, UK, or Canada is advantageous
  • Ability to resolve traveler issues promptly, independently or in coordination with suppliers
  • Collaborative approach and willingness to receive and apply feedback
  • Availability to work four 10-hour shifts each week
  • Availability for shifts between 8 AM and 8 PM Australian Eastern Standard Time, including weekdays, weekends, and public holidays

Benefits

  • Country-specific flexible benefits
  • Health and welfare insurance coverage
  • Retirement savings programs
  • Parental leave
  • Adoption support
  • Wellbeing resources for employees and their immediate families
  • Weekly discounts on flights, hotels, cruises, and car rentals from major travel providers
  • Access to more than 20,000 courses through the learning platform
  • Leadership development courses
  • Internal applicants receive priority consideration for new roles
  • Employee Inclusion Groups
  • Eligible shift penalties

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