Allianz
Allianz
Allianz is a global insurance and asset management company serving customers through a broad portfolio of financial products and services. Its work spans insurance, finance, and banking, with teams focused on delivering reliable assurance and building informed customer relationships. The company highlights collaboration, honesty, and genuine interaction, creating an environment where employees exchange ideas openly and engage with industry expertise to support better outcomes.

Bilingual Consumer Sales Associate - Allianz Canada Remote

Support Allianz e-commerce and insurance customers in French and English while selling travel insurance remotely across Canada. Provide quotes, complete sales, maintain policies, and deliver thoughtful telephone support.

Description

  • Support e-commerce and insurance customers by telephone.
  • Assess customer needs and recommend suitable or alternative products.
  • Explain available insurance options to prospective customers.
  • Prepare quotes and convert opportunities into sales.
  • Build and maintain detailed knowledge of products and services.
  • Keep current with product launches and policy updates.
  • Record customer information accurately in company systems.
  • Process updates to existing customer policies.
  • Respond empathetically to concerns and guide customers toward decisions.
  • Use artificial intelligence, machine learning, data analytics, and cloud tools responsibly.

Requirements

  • Six to twelve months of experience in customer service or sales.
  • Post-secondary education is strongly preferred.
  • Hold an Accident and Sickness licence or be willing to obtain one.
  • Hold TICO certification or be willing to obtain it.
  • Strong attention to detail with the ability to manage multiple tasks.
  • Excellent customer service skills and a clear customer-first approach.
  • Demonstrated commitment to customer satisfaction.
  • Fluency in spoken and written French and English is required.
  • Comfort working with artificial intelligence, machine learning, data analytics, and cloud-based tools.
  • Understanding of data governance, security, and ethical-use practices.

Benefits

  • Monthly sales incentive plan.
  • Performance-based bonus opportunities.
  • Merit-based salary increases.
  • Additional incentives tied to individual and company performance.
  • Personal and professional development courses.
  • Focused development programs.
  • International mobility and career advancement opportunities.
  • Work Well programs designed to support health and wellbeing.
  • Flexible work-life balance planning and arrangements.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Retirement savings plans.
  • Paid time off.
  • Additional employee programs.

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