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CSL
CSL
H1B Visa SponsorBiotechnologyHealthcarePharmaceuticals
CSL is a global biotechnology and healthcare company developing biotherapeutics and vaccines for people living with serious and rare diseases. Its operations include CSL Behring, which provides treatments for immunodeficiency, hereditary bleeding disorders, and Alpha-1 Antitrypsin Deficiency; CSL Seqirus, a major influenza vaccine provider; and CSL Vifor, focused on iron deficiency and nephrology. Supported by a broad research and development network, CSL works across plasma fractionation, recombinant protein technology, cell and gene therapy, and vaccines. Headquartered in Melbourne, Australia, the company serves patients in more than 100 countries and offers career opportunities across research, manufacturing, healthcare, and biotechnology.
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Associate Director, Clinical Operations – Site Engagement Lead

Lead strategic clinical site engagement for CSL Behring, a global biotherapeutics company. Shape feasibility, recruitment, retention, trial delivery, and the site experience across clinical programs.

USUnited StatesMAMassachusettsPAPennsylvania
$186,000 – $220,000 / year
HybridFull-timeSeniorEnglish RequiredClinical Operations

Description

  • Set and evolve site-engagement strategies for designated clinical programs and studies
  • Form and direct cross-functional Engagement Teams tailored to specific programs and studies
  • Own engagement planning from protocol development and feasibility through study delivery and close-out
  • Represent the strategic perspective of clinical sites across CSL
  • Convert site input, operational metrics, and external intelligence into guidance on feasibility, site selection, recruitment, retention, study delivery, and site experience
  • Surface risks, obstacles, and improvement opportunities early while constructively testing existing assumptions and processes
  • Bring stakeholders across functions and regions into alignment and incorporate site priorities into study decisions
  • Coordinate a consistent approach to site engagement across CSL teams
  • Drive process simplification, lower site burden, stronger communication, improved quality and efficiency, faster timelines, and cost reduction
  • Document and distribute lessons learned and insights from clinical sites
  • Develop sustained partnerships with institutions, investigators, and collaborating sites
  • Assess investigator and site capabilities, requirements, constraints, and expectations
  • Maintain proactive dialogue with sites about operational patterns, challenges, opportunities, and developments outside the organization
  • Create dependable channels for site feedback and two-way communication with CSL
  • Advocate for site needs while balancing the priorities of investigators, study teams, patients, and the business

Requirements

  • Advanced degree in life sciences, pharmacy, medicine, or a related health or scientific field
  • At least 10 years of relevant experience in clinical research, clinical operations, medical affairs, site engagement, or a comparable discipline
  • Substantial background in global clinical development
  • Experience spanning the clinical trial lifecycle
  • Extensive experience within a pharmaceutical sponsor or CRO setting
  • Background working internationally across varied regions and cultures
  • Proven ability to lead cross-functional teams and deliver results through influence without direct reporting authority
  • Skill in interpreting complex qualitative and quantitative data and turning findings into actionable recommendations
  • Strong communication, presentation, relationship management, and stakeholder engagement abilities
  • Advanced working knowledge of PowerPoint and Excel
  • Availability and ability to travel regionally and internationally up to approximately 30%
  • International Clinical Trial Management experience, ideally including four or more years
  • Experience operating in fully outsourced or hybrid clinical trial models
  • Prior experience as a Clinical Research Associate
  • Experience in Clinical Development, Clinical Operations, Medical Affairs, MSL, Feasibility, Site Management, or a related function
  • Familiarity with Power BI, Smartsheet, or comparable tools
  • Strategic experience working with investigators, academic institutions, research networks, or other clinical research stakeholders

Benefits

  • Eligibility for incentive compensation
  • Equity participation
  • Relocation and mobility assistance are not provided
  • Hybrid work arrangement

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