NORDICA
NORDICA
NORDICA delivers analytical and technology solutions for businesses that need to manage, interpret, and report on corporate information. Its work spans regulatory reporting, business intelligence, corporate performance management, data preparation, and advanced analytics. The company combines consulting with system integration and tailored implementations across banking, insurance, retail, pharmaceuticals, and supply chains. NORDICA’s multidisciplinary team works on data and technology projects intended to support measurable business outcomes.

Systems Support Analyst – Hybrid, Brazil

Support customers of a Brazilian analytics solutions company by resolving ERP tickets and providing technical assistance for corporate systems.

विवरण

  • Call customers to support the company’s systems.
  • Log and resolve technical support tickets, prioritizing them by severity and urgency.
  • Manage tickets from creation through resolution and closure.
  • Provide specialized support for company systems and services to help maintain their operation and availability.
  • Address customer requests efficiently in line with operational and technical procedures.
  • Investigate and resolve system incidents to support a positive customer experience.
  • Create and maintain procedures, documentation, and user and support manuals.
  • Build strong customer relationships and provide quality support tailored to their needs.
  • Identify ways to improve customer service and support processes.

आवश्यकताएँ

  • Bachelor’s degree in Systems Analysis, Computer Engineering, Data Processing, or a related discipline.
  • Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint.
  • Knowledge of SQL databases.
  • Experience supporting customers who use ERP systems.
  • Knowledge of financial, tax, and accounting processes.
  • Experience in the insurance sector.
  • Experience delivering customer service and technical support for corporate systems.

लाभ

  • Flexible meal and food allowance card
  • Transportation allowance when needed
  • On-site parking
  • Medical insurance with private-room accommodation
  • Life insurance
  • Discounts and partnerships with educational and language institutions
  • Daycare assistance

संबंधित नौकरियाँ

Centorrino Technologies

Remote Risk Management Specialist — Australia

Centorrino Technologies

Implement a risk management system for regulated Australian organisations, translating governance needs into configuration, testing, reporting and adoption. Work across the implementation lifecycle with stakeholders on risk data, controls and executive reporting.

खोलें
Koin

Junior Risk Analyst

Koin
201 – 500 कर्मचारी
SaaSफिनटेकसुरक्षा

Review credit applications and investigate suspicious transactions and fraud at Koin. Apply risk policies, verify customer information, and help automate operational processes.

खोलें
Marsh McLennan

Claims Consultant, Liability and Property — Sydney (Hybrid)

Marsh McLennan

Manage public liability, professional indemnity and property claims for Marsh Australia’s local government clients. This hybrid Sydney role covers investigations, reserving, costs and negotiations.

खोलें
Hunt St

Remote Admin and Accounts Coordinator

Hunt St
1 – 10 कर्मचारी
B2Bएचआर टेकभर्ती

Work remotely from the Philippines supporting an Australian industrial services business with invoicing, receivables, HR administration, and records.

खोलें
State Street

Managing Counsel, Head of Asia-Pacific Legal

State Street

Lead legal strategy for State Street Investment Management’s Asia-Pacific asset management business, advising on institutional distribution, regulation, products, and cross-border operations.

खोलें
General Motors

Staff Generative AI Researcher, World Models

General Motors

Lead research into diffusion-based world models for General Motors’ autonomous vehicles. Advance generative AI, simulation, and Level 3 autonomy through large-scale research.

खोलें
Brandlight

Senior Content Lead at Brandlight

Brandlight
11 – 50 कर्मचारी
SaaSपरामर्शविपणन

Lead executive thought leadership, research-led storytelling, and content distribution at Brandlight. Build AI visibility narratives for enterprise marketing audiences.

खोलें
Mercor

AI Safety Red Teamer

Mercor
51 – 200 कर्मचारी

Mercor seeks an AI Safety Red Teamer to probe frontier models with adversarial prompts. The work focuses on finding weaknesses and helping AI lab partners improve model alignment, robustness, and safety.

खोलें
Mercor

AI Safety Red Teamer

Mercor
51 – 200 कर्मचारी

Red-team frontier AI systems for Mercor partner labs by exposing vulnerabilities and assessing high-risk model behavior. Design adversarial prompts and help document safety findings.

खोलें