Gea Internacional
Gea Internacional
1,001 – 5,000 कर्मचारी
SaaSपरामर्शलॉजिस्टिक्स
Gea Internacional एक प्रौद्योगिकी-आधारित सेवा कंपनी है, जो सर्वचैनल संपर्क केंद्र संचालन और समन्वित सेवा प्रबंधन पर केंद्रित है। यह डिजिटल प्लेटफ़ॉर्म और बुद्धिमान कार्यप्रवाहों के माध्यम से वित्तीय सेवाओं, बीमा, खुदरा और दूरसंचार क्षेत्रों के उद्यमों को सहयोग प्रदान करती है। इनमें एआई-संचालित चैटबॉट और सेवा प्रदाताओं के समन्वय का स्वचालन शामिल है। इसकी टीमें प्रतिक्रिया समय बेहतर बनाने, सेवा गुणवत्ता की निगरानी करने और ऐसे अनुकूलित कार्यक्रम तैयार करने के लिए काम करती हैं, जो ग्राहक अनुभव को मजबूत करें और व्यावसायिक साझेदारों के लिए मूल्य उत्पन्न करें। कंपनी का कार्य परामर्श, लॉजिस्टिक्स और SaaS तक फैला हुआ है, जिसमें ग्राहक संचालन, सेवा प्रौद्योगिकी, प्रक्रिया समन्वय और उद्यम समाधान में रुचि रखने वाले पेशेवरों के लिए अवसर प्रासंगिक हो सकते हैं।

Remote Part-Time Customer Service Advisor (Morning Shift)

Handle customer calls, answer questions, and suggest plan upgrades as a remote customer service advisor for GEA, an assistance services company.

विवरण

  • Take customer calls and respond to inquiries
  • Resolve user questions promptly with effective solutions and alternatives
  • Recommend plan upgrades that benefit customers
  • Provide customer service remotely as a Customer Service Advisor

आवश्यकताएँ

  • Secondary education
  • No prior work experience required
  • Positive attitude, commitment, and interest in developing a career in the contact center industry
  • Availability to work Monday through Sunday
  • Availability for shifts between 7:00 a.m. and 1:00 p.m.
  • Availability for a rotating weekly day off

लाभ

  • Productivity bonus of up to S/ 480 (S/ 300 variable bonus plus S/ 180 for offers)
  • Additional bonuses of up to S/ 550
  • Paid training: S/ 360 (S/ 30 per day for 12 days)
  • On-time payments at the end of each month
  • Career development and opportunities for promotion in the short term
  • Awards, contests, and incentives for meeting targets
  • Corporate discounts and agreements covering education, entertainment, and more
  • Health campaigns and free psychological support

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