Gea Internacional
Gea Internacional
1.001 – 5.000 Angajați
ConsultanțăLogisticăSaaS
Gea Internacional este o companie de servicii bazată pe tehnologie, axată pe operarea centrelor de contact omnichannel și pe gestionarea coordonată a serviciilor. Compania sprijină întreprinderi din sectorul serviciilor financiare, al asigurărilor, al comerțului cu amănuntul și al telecomunicațiilor prin platforme digitale și fluxuri de lucru inteligente, inclusiv chatboturi bazate pe inteligență artificială și coordonarea automatizată a furnizorilor. Echipele sale urmăresc să îmbunătățească timpii de răspuns, să monitorizeze calitatea serviciilor și să conceapă programe personalizate care consolidează experiența clienților și creează valoare pentru partenerii de afaceri. Activitatea companiei acoperă consultanța, logistica și software-ul ca serviciu, iar oportunitățile de angajare sunt relevante pentru profesioniști interesați de operațiunile cu clienții, tehnologia serviciilor, coordonarea proceselor și soluțiile pentru întreprinderi.

Remote Part-Time Customer Service Advisor (Morning Shift)

Handle customer calls, answer questions, and suggest plan upgrades as a remote customer service advisor for GEA, an assistance services company.

Descriere

  • Take customer calls and respond to inquiries
  • Resolve user questions promptly with effective solutions and alternatives
  • Recommend plan upgrades that benefit customers
  • Provide customer service remotely as a Customer Service Advisor

Cerințe

  • Secondary education
  • No prior work experience required
  • Positive attitude, commitment, and interest in developing a career in the contact center industry
  • Availability to work Monday through Sunday
  • Availability for shifts between 7:00 a.m. and 1:00 p.m.
  • Availability for a rotating weekly day off

Beneficii

  • Productivity bonus of up to S/ 480 (S/ 300 variable bonus plus S/ 180 for offers)
  • Additional bonuses of up to S/ 550
  • Paid training: S/ 360 (S/ 30 per day for 12 days)
  • On-time payments at the end of each month
  • Career development and opportunities for promotion in the short term
  • Awards, contests, and incentives for meeting targets
  • Corporate discounts and agreements covering education, entertainment, and more
  • Health campaigns and free psychological support

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