Gea Internacional
Gea Internacional
1 001 – 5 000 Darbuotojai
KonsultavimasLogistikaSaaS
Gea Internacional yra technologijomis grindžiama paslaugų įmonė, daugiausia dėmesio skirianti daugiakanalio kontaktų centro veiklai ir koordinuotam paslaugų valdymui. Ji padeda finansinių paslaugų, draudimo, mažmeninės prekybos ir telekomunikacijų įmonėms, naudodama skaitmenines platformas ir išmaniuosius darbo procesus, įskaitant dirbtiniu intelektu pagrįstus pokalbių robotus ir automatizuotą paslaugų teikėjų koordinavimą. Įmonės komandos siekia sutrumpinti atsako laiką, stebėti paslaugų kokybę ir kurti pritaikytas programas, kurios gerina klientų patirtį ir kuria vertę verslo partneriams. Įmonės veikla apima konsultavimą, logistiką ir SaaS sprendimus, o įdarbinimo galimybės aktualios specialistams, besidomintiems klientų aptarnavimo veikla, paslaugų technologijomis, procesų koordinavimu ir verslo sprendimais.

Remote Part-Time Customer Service Advisor (Morning Shift)

Handle customer calls, answer questions, and suggest plan upgrades as a remote customer service advisor for GEA, an assistance services company.

Aprašymas

  • Take customer calls and respond to inquiries
  • Resolve user questions promptly with effective solutions and alternatives
  • Recommend plan upgrades that benefit customers
  • Provide customer service remotely as a Customer Service Advisor

Reikalavimai

  • Secondary education
  • No prior work experience required
  • Positive attitude, commitment, and interest in developing a career in the contact center industry
  • Availability to work Monday through Sunday
  • Availability for shifts between 7:00 a.m. and 1:00 p.m.
  • Availability for a rotating weekly day off

Privalumai

  • Productivity bonus of up to S/ 480 (S/ 300 variable bonus plus S/ 180 for offers)
  • Additional bonuses of up to S/ 550
  • Paid training: S/ 360 (S/ 30 per day for 12 days)
  • On-time payments at the end of each month
  • Career development and opportunities for promotion in the short term
  • Awards, contests, and incentives for meeting targets
  • Corporate discounts and agreements covering education, entertainment, and more
  • Health campaigns and free psychological support

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