Gea Internacional
Gea Internacional
1001 – 5000 Darbinieki
KonsultācijasLoģistikaSaaS
Gea Internacional ir uz tehnoloģijām balstīts pakalpojumu uzņēmums, kas koncentrējas uz daudzkanālu kontaktu centra darbību un koordinētu pakalpojumu pārvaldību. Tas atbalsta finanšu pakalpojumu, apdrošināšanas, mazumtirdzniecības un telekomunikāciju uzņēmumus, izmantojot digitālās platformas un viedas darbplūsmas, tostarp mākslīgā intelekta vadītus tērzēšanas robotus un automatizētu pakalpojumu sniedzēju koordinēšanu. Uzņēmuma komandas strādā, lai uzlabotu atbildes laiku, uzraudzītu pakalpojumu kvalitāti un izstrādātu pielāgotas programmas, kas stiprina klientu pieredzi un rada vērtību biznesa partneriem. Uzņēmuma darbība aptver konsultācijas, loģistiku un SaaS risinājumus, un tā vakances ir aktuālas speciālistiem, kurus interesē klientu apkalpošanas darbības, pakalpojumu tehnoloģijas, procesu koordinēšana un uzņēmumu risinājumi.

Remote Part-Time Customer Service Advisor (Morning Shift)

Handle customer calls, answer questions, and suggest plan upgrades as a remote customer service advisor for GEA, an assistance services company.

Apraksts

  • Take customer calls and respond to inquiries
  • Resolve user questions promptly with effective solutions and alternatives
  • Recommend plan upgrades that benefit customers
  • Provide customer service remotely as a Customer Service Advisor

Prasības

  • Secondary education
  • No prior work experience required
  • Positive attitude, commitment, and interest in developing a career in the contact center industry
  • Availability to work Monday through Sunday
  • Availability for shifts between 7:00 a.m. and 1:00 p.m.
  • Availability for a rotating weekly day off

Priekšrocības

  • Productivity bonus of up to S/ 480 (S/ 300 variable bonus plus S/ 180 for offers)
  • Additional bonuses of up to S/ 550
  • Paid training: S/ 360 (S/ 30 per day for 12 days)
  • On-time payments at the end of each month
  • Career development and opportunities for promotion in the short term
  • Awards, contests, and incentives for meeting targets
  • Corporate discounts and agreements covering education, entertainment, and more
  • Health campaigns and free psychological support

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