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T
Tia
201 – 500 कर्मचारी
H1B वीज़ा प्रायोजकपरामर्शस्वास्थ्य बीमास्वास्थ्य सेवा
Tia महिलाओं की स्वास्थ्य सेवा प्रदाता है, जो प्राथमिक देखभाल, स्त्री रोग, मानसिक स्वास्थ्य, एक्यूपंक्चर, त्वचा देखभाल और संबंधित सेवाओं में प्रत्यक्ष तथा वर्चुअल देखभाल को एक साथ लाती है। इसका समग्र, मरीज-केंद्रित मॉडल प्रसूति एवं स्त्री रोग विशेषज्ञों, नर्स प्रैक्टिशनरों और एक्यूपंक्चर विशेषज्ञों सहित विभिन्न स्वास्थ्य सेवा प्रदाताओं को जोड़कर महिलाओं के स्वास्थ्य संबंधी पूरे उपचार अनुभव में उनके शारीरिक और मानसिक स्वास्थ्य का समर्थन करता है। Tia स्वास्थ्य प्रणालियों के साथ मिलकर देखभाल तक पहुंच बढ़ाने का भी काम करती है और मरीजों की विविध सांस्कृतिक तथा सामाजिक-आर्थिक आवश्यकताओं के अनुरूप अपनी सेवाएं तैयार करती है।
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कंपनी की नौकरियाँ

Remote Billing Care Coordinator at Tia

Support Tia members with complex billing and insurance concerns through phone and chat interactions. Investigate cases, document resolutions, and escalate issues as needed.

USसंयुक्त राज्य
$20 – $22 / घंटा
रिमोटपूर्णकालिकजूनियरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीबिलिंग समन्वयकसामान्य

विवरण

  • Manage inbound billing calls, escalations, and urgent member requests with accuracy, empathy, and professionalism.
  • Investigate and resolve insurance denials, payment discrepancies, patient balances, and other complex billing questions.
  • Collaborate with Revenue Cycle Management specialists, Billing Success Coordinators, and support teams on complex cases and effective handoffs.
  • Document calls, cases, actions, and follow-up requirements accurately under HIPAA and internal compliance standards.
  • Apply escalation procedures to resolve cases, communicate outcomes clearly, or route them to the appropriate team.
  • Explain billing options clearly and compassionately so members feel informed and supported throughout the resolution process.
  • Recognize recurring billing problems, workflow gaps, and member pain points, then share findings to improve the billing experience.

आवश्यकताएँ

  • At least one year of experience in billing support, revenue cycle operations, patient or member services, customer support, or another high-touch service role.
  • Able to manage live phone conversations, escalations, and sensitive issues with empathy and professionalism.
  • Highly detail-oriented, with consistent documentation and follow-through habits.
  • Able to investigate issues, use established workflows, and manage cases through completion.
  • Strong written and verbal communication skills.
  • Comfortable working with billing platforms, ticketing and phone systems, Google Workspace, or comparable tools.
  • Available to work full-time weekday hours.
  • Healthcare billing, insurance, claims, revenue cycle, or patient financial services experience is preferred.
  • Experience handling insurance denials, payment discrepancies, or patient billing disputes is preferred.
  • Familiarity with HIPAA, payer processes, patient billing, or healthcare compliance standards is preferred.
  • Experience with shared queues, escalated support processes, or distributed support teams is preferred.

लाभ

  • Benefits eligibility follows Tia’s benefit plans and applicable eligibility requirements.
  • Opportunity to contribute to the development and growth of a new women’s healthcare model.
  • Mission-focused workplace working to improve care for women throughout different life stages.
  • Collaborative team dedicated to the patient and provider experience.
  • Remote work arrangement.
  • Company and team off-sites may be available or required.

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