Senior Data Engineer, Cloud & Analytics
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Build cloud, data, and analytics solutions for ADEAL Systems, taking technical ownership of architecture, data pipelines, and customer projects.
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Voya Financial एक वित्तीय सेवा कंपनी है, जो व्यक्तियों, परिवारों, नियोक्ताओं और संस्थानों को भविष्य की तैयारी में सहायता करने पर केंद्रित है। इसकी सेवाओं में सेवानिवृत्ति बचत, निवेश, बीमा और कार्यस्थल लाभ शामिल हैं, जिनका उद्देश्य इन सेवाओं को सरल वित्तीय अनुभवों से जोड़ना है। ग्राहक-केंद्रित दृष्टिकोण और Voya Behavioral Finance Institute for Innovation जैसी पहलों के माध्यम से Voya वित्तीय सुरक्षा को बेहतर बनाने तथा कार्यस्थल पर लोगों को देखभाल और सहायता प्राप्त होने के तरीकों को आगे बढ़ाने के लिए काम करती है।
ACA Client Manager - Voya Financial Hybrid
Support employer ACA compliance using Benefitfocus cloud-based benefits software. Guide clients through reporting, education, implementation coordination, and technical support.
विवरण
- Create excellent client experiences through clear written and verbal communication while managing routine and unexpected situations
- Develop expertise in HR administration and Affordable Care Act employer-mandate requirements
- Join post-implementation calls and maintain accurate documentation for ongoing client service
- Assist the ACA Implementation Project Manager with implementation activities
- Teach clients about variable-hour tracking, affordability rules, data exception reports, regulatory updates, IRS Sections 6055 and 6056, and Tango’s ACA Compliance Concierge suite
- Lead monthly report-review webinars to explain findings, confirm accuracy and understanding, and discuss longer-term challenges or policy changes
- Provide responsive phone and email assistance to client IT, HR, and Payroll teams throughout the relationship
- Share industry news, articles, regulatory updates, and software enhancement communications with client teams
- Work with the technical team to resolve production and software issues
- Handle additional responsibilities as assigned
आवश्यकताएँ
- High school diploma
- At least three years of customer service experience
- Strong written and verbal communication skills, including polished email writing and clear phone instructions
- Ability to manage multiple issues simultaneously and collaborate effectively within a team
- Experience troubleshooting technical problems through quick thinking, independent judgment, and group collaboration
- Self-directed approach with the ability to learn and retain technology products and procedures while working toward defined metrics
- Ability to perform effectively in a fast-paced environment with frequent activity and uncertainty
- Strong initiative, intelligence, enthusiasm, and commitment
- Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint
- Industry experience strongly preferred in insurance, benefits administration, benefits consulting, SaaS, healthcare, or BPO
- Knowledge of ANSI 834 enrollment files is a plus
लाभ
- Health, dental, vision, and life insurance coverage
- 401(k) savings plan with company matching contributions of up to 6%
- Employer-funded Voya Retirement Plan with a 4% cash balance contribution
- Paid time off including 20 days, nine company holidays, and a flexible Diversity Celebration Day
- 40 hours of paid volunteer time per calendar year
- Option to work fully remotely from home
- Hybrid work option at major office locations
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