Latest Jobs at EdgeTier

EdgeTier develops artificial intelligence tools for customer service teams. Its platform supports real-time anomaly detection, AI-assisted coaching for support agents, and automated handling of chat and email conversations, helping businesses identify customer issues and respond more efficiently. The company serves organizations across sectors such as retail, travel, and gaming, with integrations for customer service systems including Salesforce, Zendesk, and Intercom. Founded in Dublin, Ireland, EdgeTier focuses on making customer problem-solving as natural and accessible as a conversation with a friend.