ABC Fitness sport zallari, fitnes studiyalari, shaxsiy murabbiylar va sog‘lomlashtirish sohasidagi boshqa bizneslar uchun SaaS platformalarini ishlab chiqadi. Uning mahsulotlari sport zali va a’zolarni boshqarish, shaxsiy mashg‘ulotlar hamda a’zolarni jalb etish kabi asosiy operatsiyalarni qo‘llab-quvvatlab, turli hajmdagi fitnes tashkilotlariga biznesini samaraliroq yuritish va mijozlarga yaxshiroq xizmat ko‘rsatishga yordam beradi.
Senior Product Manager, Billing & Collections — ABC Fitness (Remote Canada)
Lead the billing and collections product strategy for ABC Fitness, spanning subscriptions, payments, and revenue recovery. Improve financial performance and customer experiences across a global fitness management platform.
Tavsif
- Set the long-term vision, strategy, and multi-quarter roadmap for Billing & Collections
- Balance customer value, revenue goals, risk, and engineering complexity when making product decisions
- Develop customer and market insight through operator feedback, competitive research, and product analytics
- Surface the highest-impact customer problems and business opportunities
- Collaborate with Engineering, Design, Data Science, Finance, Legal, Compliance, Customer Success, and go-to-market teams
- Design and launch dependable billing experiences
- Advance subscriptions, recurring payments, invoicing, dunning, notifications, payment recovery, automation, and AI-enabled capabilities
- Establish product metrics and apply experimentation and analytics to inform priorities
- Track payment success, involuntary churn, recovery, adoption, and cost-efficiency outcomes
Talablar
- At least 10 years of experience in product management
- Demonstrated success taking complex products from strategic definition through launch
- Background in payments, billing, fintech, SaaS subscriptions, commerce, or a related field
- Strong customer empathy, commercial judgment, and analytical capability
- Ability to convert ambiguous challenges into focused product bets with measurable results
- Experience leading across technical and non-technical functions
- Exceptional written communication and the ability to influence executives, engineers, and customer-facing teams
- Practical experience with subscription billing, dunning or payment recovery, payment routing, fraud or risk, API-based platforms, or data- and AI-enabled products is highly valuable
Imtiyozlar
- Open paid time off policy
- Quarterly company-wide days of disconnection
- Parental and pawternity leave
- Quarterly Best Life fitness reimbursement
- Medical, dental, and vision insurance coverage
- Employee Assistance Program
- Calm app subscription for employees and up to four dependents older than 16
- Bonuses, commissions, equity, or other incentive programs when applicable