Senior Manager, Digital Content - New York City (Hybrid)

Gibrid To‘liq stavka Senior Talab Qilinadigan Til: inglizcha Kontent marketing menejeri

Nyu-York

120 000 $ – 145 000 $ / yil

Drupal

Tavsif

Lead two Content Specialists by setting priorities, allocating work, balancing capacity, and clarifying goals
Develop direct reports through coaching, performance discussions, goal setting, and development plans
Establish operating practices for backlog reviews, production planning, quality calibration, workload allocation, and escalations
Manage digital content intake and define requirements, timelines, and specifications
Maintain standards for copy length, image dimensions and treatment, required fields, and usage rights
Manage relationships with member hotels and representatives contributing property copy and imagery
Oversee CMS intake, review, approval, and publishing across B2C and B2B channels
Maintain content quality through taxonomy, tagging, required-field completeness, and referential integrity
Administer content in the CMS and DAM, including metadata, structure, cross-references, and localization variants
Own content modeling in partnership with product, creative, and technical teams
Forecast content capacity against the roadmap and flag planning conflicts
Collaborate with marketing and loyalty teams on landing pages, promotional pages, and feed content
Track and report delivery performance using SLA adherence, backlog health, defect rates, throughput, localization readiness, and stakeholder satisfaction
Escalate and resolve content readiness risks, dependency gaps, contributor delays, and quality problems
Drive process improvements, automation opportunities, and governance updates

Talablar

Six or more years of experience in digital content, content operations, or eCommerce content management
At least two years of direct people management or formal leadership of a content function
Experience coaching team members, assigning work, and holding contributors to delivery standards
Hands-on experience owning a CMS at scale; headless CMS experience is preferred
Experience with Drupal and/or Hygraph is a plus
Experience operating a publishing function with defined SLAs, a visible backlog, and throughput and quality reporting
Experience managing agency or vendor delivery
Experience handling content intake from internal creative teams, field properties, and agencies
Working knowledge of structured content concepts such as content types, references, union, localization, and versioning
Ability to define and author content model changes when required
Comfort working in a rapidly changing technology environment
Proactive identification of efficiency and automation opportunities
Ability to lead through influence
Clear communication, independent execution, reliable follow-through, and strong attention to detail

Imtiyozlar

An in-office working philosophy with flexible remote work
Opportunities for professional development
Mentorship opportunities
An inclusive culture supported by cross-functional collaboration

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