Preferred Hotels & Resorts
Preferred Hotels & Resorts
Preferred Hotels & Resorts — тәуелсіз сәнді қонақүйлер мен курорттардың мұқият іріктелген топтамасын ұсынатын жаһандық қонақжайлылық бренді. Оның портфолиосы жекелендірілген қызметімен, өзіндік ерекшелігі бар орналастыру орындарымен және әр қонақтың қалауы ескеріліп жасалған қолайлы жағдайларымен танымал нысандарды біріктіреді. Компания әлемнің түрлі бағыттарында әр қонақүйдің жергілікті болмысын айқындай отырып, талғампаз әрі есте қаларлық демалысқа деген тұрақты назарын сақтайды.

Senior Manager, Digital Content - New York City (Hybrid)

Lead digital content operations for Preferred Travel Group’s global hotel websites, app, and B2B portals. Manage content workflows, quality, localization, governance, and a team of specialists.

Сипаттама

  • Lead two Content Specialists by setting priorities, allocating work, balancing capacity, and clarifying goals
  • Develop direct reports through coaching, performance discussions, goal setting, and development plans
  • Establish operating practices for backlog reviews, production planning, quality calibration, workload allocation, and escalations
  • Manage digital content intake and define requirements, timelines, and specifications
  • Maintain standards for copy length, image dimensions and treatment, required fields, and usage rights
  • Manage relationships with member hotels and representatives contributing property copy and imagery
  • Oversee CMS intake, review, approval, and publishing across B2C and B2B channels
  • Maintain content quality through taxonomy, tagging, required-field completeness, and referential integrity
  • Administer content in the CMS and DAM, including metadata, structure, cross-references, and localization variants
  • Own content modeling in partnership with product, creative, and technical teams
  • Forecast content capacity against the roadmap and flag planning conflicts
  • Collaborate with marketing and loyalty teams on landing pages, promotional pages, and feed content
  • Track and report delivery performance using SLA adherence, backlog health, defect rates, throughput, localization readiness, and stakeholder satisfaction
  • Escalate and resolve content readiness risks, dependency gaps, contributor delays, and quality problems
  • Drive process improvements, automation opportunities, and governance updates

Талаптар

  • Six or more years of experience in digital content, content operations, or eCommerce content management
  • At least two years of direct people management or formal leadership of a content function
  • Experience coaching team members, assigning work, and holding contributors to delivery standards
  • Hands-on experience owning a CMS at scale; headless CMS experience is preferred
  • Experience with Drupal and/or Hygraph is a plus
  • Experience operating a publishing function with defined SLAs, a visible backlog, and throughput and quality reporting
  • Experience managing agency or vendor delivery
  • Experience handling content intake from internal creative teams, field properties, and agencies
  • Working knowledge of structured content concepts such as content types, references, union, localization, and versioning
  • Ability to define and author content model changes when required
  • Comfort working in a rapidly changing technology environment
  • Proactive identification of efficiency and automation opportunities
  • Ability to lead through influence
  • Clear communication, independent execution, reliable follow-through, and strong attention to detail

Артықшылықтар

  • An in-office working philosophy with flexible remote work
  • Opportunities for professional development
  • Mentorship opportunities
  • An inclusive culture supported by cross-functional collaboration

Ұқсас жұмыс орындары

IFF

Senior Controller, Greater China and North Asia

IFF

Oversee financial controllership, statutory reporting, and compliance across IFF entities in Greater China and North Asia. Coordinate audits, close activities, and regional finance stakeholders.

Ашу
Xora Innovation

Vice President of Semiconductor Memory Manufacturing – San Jose, CA (Hybrid)

Xora Innovation

Lead global memory manufacturing for a stealth startup in San Jose. Oversee fabs, yield, capital spending, supply chain, and high-volume production of memory for AI inference.

Ашу
State Street

Fund Accounting Associate in Hangzhou

State Street

Process corporate actions and address client queries for State Street’s institutional investment clients. Support accurate, timely fund operations from the Hangzhou office.

Ашу
Phorest Software

Customer Support Agent (9-Month Contract)

Phorest Software

Support Phorest salon and medspa software customers by resolving technical and service queries. Troubleshoot issues, guide customers, and share feedback to help improve the product.

Ашу
Vitrolife Group

Aftersales Manager, Americas

Vitrolife Group

Lead remote aftersales engineers and service partners supporting Vitrolife fertility medical devices across the Americas. Build strong technical service, customer satisfaction, and operational performance.

Ашу
KAHUNA

Onsite Desktop Support Technician

KAHUNA
51 – 200 Қызметкерлер
КонсалтингҚұрылысЛогистика

Support Kahuna’s Windows workplace, hardware, networks, and users. Troubleshoot desktops, applications, and connectivity onsite in Broomfield, Colorado.

Ашу
American Express

American Express Customer Care Professional, Small Business Servicing

American Express

Support American Express small business customers by resolving account concerns and recommending relevant solutions. Build customer relationships through hybrid service operations.

Ашу
Paynada

Bilingual Customer Support Specialist

Paynada

Support U.S. merchants and sales agents in English and Spanish with payment equipment, point-of-sale setup, troubleshooting, and merchant services.

Ашу
ScriptPro

Technical Support Analyst, Pharmacy Systems

ScriptPro

Resolve customer issues remotely across ScriptPro pharmacy systems, hardware, software, and user accounts. The role includes troubleshooting, ticket management, and support for customer and research projects.

Ашу
Trimble Inc.

Customer Care Specialist, Germany (Remote)

Trimble Inc.

Support customers across Trimble’s Transporeon logistics platform in German, Spanish, and English, resolving issues and coordinating improvement initiatives. This full-time role is remote from Germany.

Ашу