CDW
CDW
CDW korxonalar, davlat tashkilotlari, tibbiyot xizmatlarini ko‘rsatuvchi muassasalar va ta’lim muassasalari uchun texnologik mahsulotlar hamda xizmatlarni taqdim etadi. Kompaniya faoliyati IT infratuzilmasi, boshqariladigan xizmatlar, kiberxavfsizlik, bulutli hisoblash, raqamli ish joylari va keng qamrovli korporativ yechimlarni qamrab oladi. Yetakchi texnologiya brendlari bilan hamkorlik qilib, CDW tashkilotlarga turli sohalarda samaradorlik, xavfsizlik va raqamli transformatsiyani qo‘llab-quvvatlaydigan texnologik muhitlarni loyihalash va boshqarishda yordam beradi.

Resource Coordinator – London Hybrid

Coordinate Salesforce service cases, resource bookings, and scheduling for CDW’s technology solutions delivery team. Support accurate allocation, reporting, documentation, and communication across internal teams and external suppliers.

Tavsif

  • Coordinate Professional Services cases in Salesforce from triage and scoping through acceptance and completion
  • Assign resources according to skills, availability, and location
  • Manage resource bookings and ensure Statements of Work and other required documents are completed and stored accurately
  • Engage external resource providers when suitable in-house capacity is unavailable
  • Maintain scheduling systems to support accurate utilisation, forecasting, and management information
  • Check sales orders and prerequisites before assigning resources
  • Work with stakeholders to assess and improve team utilisation
  • Review Power BI and resourcing reports, correcting or escalating data discrepancies
  • Coordinate communications with Billing & Support, Sales Account Managers, and suppliers
  • Develop effective working relationships with internal and external stakeholders
  • Deliver timely, professional support to colleagues and customers
  • Provide cover for fellow coordinators during absences or periods of increased demand
  • Follow established team processes while maintaining at least 95% monthly accuracy

Talablar

  • Prior experience in an administrative position
  • Clear and effective communication skills
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
  • Sound judgement and confident decision-making ability
  • Consistently high attention to detail
  • Ability to follow established procedures with moderate supervision
  • Demonstrated success in meeting and surpassing targets
  • Proactive attitude with a commitment to making a constructive contribution
  • Initiative to complete work efficiently
  • Structured, methodical, and analytical approach
  • Curiosity, willingness to learn, and openness to developing technology and tools
  • Willingness to explore, adapt to, and develop alongside AI integration

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