SONDA
SONDA
SONDA konsalting, logistika va marketing sohalarida faoliyat yuritadigan, uzoq yillik tajribaga ega kompaniyadir. Uning karyera platformasi bo‘lajak nomzodlarga imkoniyatlarni ko‘rib chiqish va tashkilotga qo‘shilish haqida ko‘proq ma’lumot olish imkonini beradi. Ish izlovchilar uchun SONDA profili keng qamrovli, ko‘p tarmoqli biznesdagi lavozimlarni izlashni boshlash uchun qulay manbadir.

On-Site Technical Support Technician in Porto Alegre

Provide on-site technical support in Porto Alegre for users and maintain notebooks, desktops, MacBooks, and software. Work with Windows, Microsoft 365, OneDrive, Android devices, and ITSM tickets.

Tavsif

  • Deliver technical assistance to users both on-site and remotely
  • Set up, maintain, and troubleshoot notebooks, desktops, and MacBooks
  • Support Windows, Microsoft 365, Outlook, OneDrive, and other business software
  • Install, configure, and remove software as needed
  • Investigate and resolve hardware and software problems
  • Format equipment and carry out cleaning and basic maintenance
  • Create, manage, and follow up on tickets in an ITSM platform
  • Complete basic configuration tasks for Android phones and other devices

Talablar

  • Completed or ongoing bachelor’s studies in Information Technology or a related discipline
  • Practical knowledge of configuring and maintaining MacBooks
  • Experience supporting users on-site, at a service desk, through chat, and by email
  • Experience managing cloud backups with OneDrive or comparable applications
  • Familiarity with ITSM ticketing and service-management tools
  • Working knowledge of desktop support, hardware, and software troubleshooting
  • Understanding of notebook and desktop components
  • Knowledge of Microsoft 365, Outlook, and Internet Explorer
  • Experience installing and uninstalling software
  • Knowledge of Windows and its applications
  • Basic hardware expertise covering hard drives, monitors, and notebooks
  • Knowledge of equipment formatting and physical and logical cleaning procedures
  • Basic ability to configure Android phones

Imtiyozlar

  • Flexible work practices designed to support work-life balance
  • Opportunities for professional development and ongoing skills growth
  • A collaborative, diverse, and innovation-oriented workplace
  • Access to SONDA Academy for professional learning
  • A hybrid model combining on-site and remote work
  • SONDA Wellness programs supporting physical, mental, and social well-being

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