SONDA
SONDA
SONDA — консалтинг, логистика және маркетинг салаларында жұмыс істейтін, көп жылдан бері қызмет атқарып келе жатқан компания. Оның мансап платформасы әлеуетті кандидаттарға мүмкіндіктерді зерттеп, ұйымға қосылу туралы көбірек білуге мүмкіндік береді. Жұмыс іздеушілер үшін SONDA профилі кең ауқымды, көпсалалы бизнес ішіндегі бос орындарды іздеуге бастайтын нүкте болып табылады.

On-Site Technical Support Technician in Porto Alegre

Provide on-site technical support in Porto Alegre for users and maintain notebooks, desktops, MacBooks, and software. Work with Windows, Microsoft 365, OneDrive, Android devices, and ITSM tickets.

Сипаттама

  • Deliver technical assistance to users both on-site and remotely
  • Set up, maintain, and troubleshoot notebooks, desktops, and MacBooks
  • Support Windows, Microsoft 365, Outlook, OneDrive, and other business software
  • Install, configure, and remove software as needed
  • Investigate and resolve hardware and software problems
  • Format equipment and carry out cleaning and basic maintenance
  • Create, manage, and follow up on tickets in an ITSM platform
  • Complete basic configuration tasks for Android phones and other devices

Талаптар

  • Completed or ongoing bachelor’s studies in Information Technology or a related discipline
  • Practical knowledge of configuring and maintaining MacBooks
  • Experience supporting users on-site, at a service desk, through chat, and by email
  • Experience managing cloud backups with OneDrive or comparable applications
  • Familiarity with ITSM ticketing and service-management tools
  • Working knowledge of desktop support, hardware, and software troubleshooting
  • Understanding of notebook and desktop components
  • Knowledge of Microsoft 365, Outlook, and Internet Explorer
  • Experience installing and uninstalling software
  • Knowledge of Windows and its applications
  • Basic hardware expertise covering hard drives, monitors, and notebooks
  • Knowledge of equipment formatting and physical and logical cleaning procedures
  • Basic ability to configure Android phones

Артықшылықтар

  • Flexible work practices designed to support work-life balance
  • Opportunities for professional development and ongoing skills growth
  • A collaborative, diverse, and innovation-oriented workplace
  • Access to SONDA Academy for professional learning
  • A hybrid model combining on-site and remote work
  • SONDA Wellness programs supporting physical, mental, and social well-being

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