LogoFresh Jobs Ahead
Zifo
Zifo
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
Zifo tadqiqot, ishlab chiqish, ishlab chiqarish va klinik operatsiyalar yo‘nalishlarida tashkilotlarni qo‘llab-quvvatlaydigan global ilmiy va jarayonlar informatikasi konsalting kompaniyasidir. Uning faoliyati ilmiy IT, bulutga ko‘chirish, bioinformatika, ma’lumotlar ilmi va raqamli transformatsiyani qamrab oladi. Zifo farmatsevtika kompaniyalari, biotexnologiya firmalari, shartnoma asosida tadqiqot olib boruvchi tashkilotlar va ilm-fanga tayanuvchi boshqa korxonalarga murakkab axborot hamda texnologiya ehtiyojlarini boshqarishda yordam beradi. Zifo tajribasi ilmiy ish jarayonlarini yangi kashfiyotlar va operatsion rivojlanishni qo‘llab-quvvatlash uchun ishlab chiqilgan kengaytiriladigan raqamli yechimlar bilan bog‘laydi.
LinkedIn
Kompaniyadagi ish o‘rinlari

Customer Success Manager - Boston (Hybrid)

Customer Success Manager responsible for expanding Zifo’s enterprise pharmaceutical, biotech, and life sciences accounts through relationship management, renewals, RFP leadership, and measurable business outcomes.

USAmerika Qo‘shma ShtatlariILIllinoysMAMassachusetsNCShimoliy Karolina
85 000 $ – 125 000 $ / yil
GibridTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Coordinate with Customer Success and Delivery teams to engage new customers, business areas, and products
  • Translate customer expectations into successful Zifo delivery
  • Manage customer and internal-team engagement in line with Zifo’s culture and values
  • Coordinate with Service Delivery Management to move projects from account development into execution
  • Broaden relationships across customer contacts and business groups
  • Support customer portfolio success planning with the Client Partner
  • Lead or support customer RFP responses with cross-functional stakeholders across regions
  • Recommend value enhancements, realization approaches, and customer ROI opportunities
  • Own successful business outcomes across customer relationships
  • Develop trusted relationships and rapport with diverse customer stakeholders
  • Support appropriate renewal of ongoing customer business
  • Lead steering committee meetings and customer leadership presentations with Zifo’s executive team
  • Advise customers using relevant industry trends and consultative insights
  • Recommend internal and customer-facing practices that promote continuous improvement and excellence

Talablar

  • At least 2 years of customer success or account management experience in software or product services, or 3+ years of life sciences consulting experience
  • Demonstrated project management capability
  • Strong written and verbal communication skills
  • Confident presentation skills
  • Highly organized and attentive to detail
  • Able to manage multiple priorities and focus on critical daily tasks
  • Proactive and self-directed work style
  • Collaborative team approach
  • Skilled at building customer rapport, influencing appropriate action, and constructively challenging stakeholders
  • Comfortable managing competing demands while prioritizing effectively

Imtiyozlar

  • Accrued vacation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Life insurance
  • Flexible spending accounts
  • Competitive compensation package
  • Equal opportunity employer committed to diversity

O‘xshash ish o‘rinlari