Engenho de Ideias — 2002-yilda tashkil etilgan, Porto Alegre va Balneário Camboriú shaharlarida ofislari bo‘lgan Braziliyaning ijodiy kommunikatsiyalar agentligi. Agentlik davlat sektori va fuqarolik tashabbuslari uchun kommunikatsiya kampaniyalarini ishlab chiqishda strategik rejalashtirish, ijodiy ishlar hamda onlayn va oflayn mediani birlashtiradi. Uning loyihalari Braziliyaning janubidagi hududlarda jamoatchilikka tushunarli axborot yetkazish va o‘lchanadigan natijalarga e’tibor qaratgan holda, denge kasalligining oldini olish, agroximikatlardan mas’uliyat bilan foydalanish va munitsipal xizmatlardan foydalanish kabi masalalarni yoritgan.
Client Relationship Manager - Porto Alegre Hybrid
Lead client service teams and agency accounts at Engenho de Ideias. Coordinate advertising deliverables and strategic planning for public-sector clients.
Tavsif
- Lead the client service team while reinforcing agency values and maximizing team capabilities.
- Oversee briefs, deadlines, and deliverables to maintain quality and client satisfaction.
- Act as the main client contact, building trusted relationships, organizing recurring meetings, and identifying business opportunities.
- Coordinate workflows across strategy, creative, media, and other internal departments.
- Contribute market and trend insights to strategic planning and track the department’s performance indicators.
Talablar
- Bachelor’s degree in Advertising, Public Relations, Marketing, Business Administration, or a related discipline.
- Extensive client service or relationship management experience in an advertising, marketing, or corporate communications agency.
- Strong understanding of advertising services and workflows, including branding, campaigns, social media, and media planning.
- Working knowledge of Agile methods and project management practices.
- Proven ability to lead multidisciplinary teams, delegate effectively, and support team development.
- Proficiency with CRM, project management, productivity, and Microsoft Office tools.
- Residence in Porto Alegre or the surrounding metropolitan area.
- Public-sector knowledge, a postgraduate degree in Communications, Management, Strategy, or a related field, and CRM, sales, or cross-selling experience are advantageous.