
Achieve je fintech podjetje, osredotočeno na digitalne osebne finance in pomoč ljudem pri upravljanju dolgov. Njegove storitve vključujejo reševanje dolgov, konsolidacijo dolgov, osebna posojila in posojila, zavarovana z vrednostjo nepremičnine, podpirajo pa jih orodja, kot je kalkulator odplačevanja dolgov, ter viri finančnega izobraževanja. Achieve s povezovanjem tehnologije in osebnega svetovanja strankam pomaga izboljšati finančno zdravje ter zmanjšati stres, povezan z dolgovi.
Director of Product Management, Digital Experiences
Lead the digital acquisition and loan servicing experience for Achieve’s personal loans and HELOCs. Guide AI-enabled customer journeys, optimize conversion funnels, and develop product managers.
220.000 $ – 250.000 $ / leto
Na daljavoPolni delovni časVodjaZahtevani Jezik: angleščinaE-trgovinaOpis
- Set the long-term vision, strategy, and roadmap for digital acquisition and loan servicing across personal loans and HELOCs.
- Bring AI agents and tools into digital acquisition and loan servicing journeys.
- Guide cross-functional product squads while contributing to architecture, backlogs, and technical specifications.
- Create consistent digital processes for onboarding, loan origination, automated decisions, document collection, and post-origination servicing.
- Connect self-service journeys smoothly with support from people.
- Use customer behavior and funnel data to improve conversion, self-service loan management, referrals, cross-selling, and refinancing.
- Broaden the tools available for engaging consumers across channels.
- Work with Engineering, Marketing, Enterprise Product Management, Credit Risk, Legal, Compliance, Sales, and Operations.
- Coach and grow Product Managers, building career paths and clear execution standards.
- Steady teams through change, align stakeholders, promote accountability, standardize workflows, and develop managers.
Zahteve
- Bring at least 10 years of product management experience delivering complex digital products for consumers.
- Have 3–5 years of experience in product leadership.
- Hold a bachelor’s degree in a related field or have equivalent practical experience.
- Know consumer lending well, including personal loans, mortgages or HELOCs, or debt consolidation and acceleration.
- Have direct experience with loan origination systems, servicing platforms, digital underwriting, and credit bureau integrations.
- Show success combining fragmented product flows into cohesive digital experiences with cross-selling capabilities.
- Bring technical depth to review API documentation, contribute to architecture discussions, write detailed specifications, and lead technical execution squads.
- Have experience with digital, phone, SMS, email, and AI engagement channels.
- Understand lending compliance and regulatory requirements.
- Use product analytics, A/B testing, and conversion optimization methods.
- Demonstrate steady, trusted leadership, focused and adaptable execution, accountability, and a record of developing people and capabilities.
- Be eligible to work in the United States; Achieve cannot facilitate H-1B visa transfer or sponsorship or STEM OPT visas.
Ugodnosti
- 401(k) plan with employer match.
- Medical, dental, and vision coverage, with HSA and FSA options.
- Vacation and sick leave.
- Dedicated days for volunteering.
- Wellness resources through the Employee Assistance Program, Talkspace, and fitness discounts.
- Up to $5,250 in reimbursement for eligible education expenses.
- Pet care discounts.
- Financial assistance during hardship through the Achieve Care Fund.
- Employee resource groups and a commitment to diversity and inclusion.
- Hybrid and remote work opportunities.
- Bonus.
- Benefits.