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S&P Global
S&P Global
Sponzor vizuma za kvalificirane delavceLogistikaSvetovanjeTrženje

S&P Global zagotavlja tržne informacije, bonitetne ocene, analitiko in referenčne indekse za podjetja, vlagatelje, vlade in druge organizacije po vsem svetu. Njene storitve zajemajo finance, surovine, mobilnost, trajnost, energetski prehod in umetno inteligenco ter strankam pomagajo razlagati dogajanje na trgih, ocenjevati kreditno tveganje in sprejemati premišljene odločitve.

Podjetje te vpoglede zagotavlja prek dejavnosti, med katerimi so S&P Global Market Intelligence, S&P Global Ratings in S&P Dow Jones Indices. Njegovi podatkovno podprti izdelki podpirajo raziskave, analizo tveganj, primerjalno analizo in strateško načrtovanje na zapletenih globalnih trgih.

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Delovna mesta v podjetju

Customer Success Manager, Russian-Speaking (Dubai)

Help S&P Global Energy customers get more value from energy and commodities solutions through onboarding, training, and adoption support across EMEA. The role is based onsite in Dubai and serves Russian- and English-speaking clients.

AEZdruženi arabski emiratiNa lokacijiPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaZahtevani Jezik: ruščinaUspeh strankVodja uspeha strank

Opis

  • Build customer relationships by understanding their needs and helping them get value from S&P Global Energy solutions
  • Onboard clients promptly and deliver training remotely and in person
  • Tailor training to each customer’s needs and workflows
  • Maintain relationships with key stakeholders to support adoption and satisfaction
  • Use customer data to spot engagement gaps and opportunities to create value
  • Advise customers and recommend ways to improve their experience and outcomes
  • Share customer feedback to help improve the experience
  • Work with teams across the business to deliver a consistent customer experience
  • Identify and resolve customer challenges before they escalate
  • Keep up with industry, market, regional, and product developments
  • Record customer engagement accurately in Gainsight
  • Contribute as an individual specialist rather than lead a team

Zahteve

  • Fluent Russian and English, with strong spoken and written communication
  • Additional European language skills are an advantage
  • Typically, at least three years of experience in customer success, account management, or a related role
  • Experience with Gainsight, Salesforce, or a similar platform is an advantage
  • Knowledge of the energy, commodities, or finance sectors is an advantage
  • Strong written and verbal communication abilities
  • Able to manage several accounts and projects at the same time
  • Willingness and ability to travel to meet clients

Ugodnosti

  • Health coverage supporting physical and mental well-being
  • Generous paid time off
  • Learning resources and career development opportunities
  • Competitive compensation
  • Retirement planning support
  • Continuing education program with company-matched student loan contributions
  • Financial wellness programs
  • Family benefits for partners and children
  • Retail discounts
  • Referral incentive awards

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