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Advantage TeleMessaging, Inc.
Advantage TeleMessaging, Inc. provides round-the-clock call center and answering services, including live virtual receptionist support, appointment scheduling, secure HIPAA-compliant messaging, patient engagement, and digital and alphanumeric paging. Its telemessaging services support organizations across healthcare and other sectors, from hospitals and medical practices to corporations, real estate firms, and event planners. The company highlights tailored business support, ATSI Gold certification, and continuity of care for after-hours communications.

Bilingual English-Spanish Customer Service Representative

Handle calls and relay accurate messages for businesses in the U.S. and Canada as a bilingual remote answering service agent. Provide professional customer service in English and Spanish.

Opis

  • Answer incoming calls professionally for a range of businesses
  • Record accurate messages and relay information clearly
  • Support callers with empathy and professionalism
  • Enter caller information into company systems during calls
  • Coordinate effectively with teammates and supervisors
  • Create a positive experience for each caller
  • Provide customer support to businesses across the United States and Canada
  • Work full time, 40 hours per week, on the second shift

Zahteve

  • Speak and write fluently in English and Spanish
  • Demonstrate strong customer service skills
  • Communicate clearly and professionally
  • Maintain a friendly, polished phone manner
  • Be dependable and punctual
  • Have strong spelling and typing skills
  • Multitask comfortably while handling calls
  • Work effectively as part of a team
  • Have a separate, quiet workspace without noise or distractions
  • Have high-speed wired internet; Wi-Fi is not accepted
  • Be flexible to work the required schedule
  • Work one weekend shift each week
  • Be available to work during holidays
  • Pass a pre-employment drug screening and background check
  • Reside in Pennsylvania, Florida, Maryland, Virginia, or West Virginia
  • Previous call center or answering service experience is a plus

Ugodnosti

  • Stable full-time employment
  • Weekly pay by direct deposit
  • Convenience of working from home
  • Supportive team environment
  • Company-provided equipment
  • Medical, dental, and vision coverage
  • Telemedicine benefits
  • Flexible Spending Accounts under Section 125 plans
  • 401(k) plan
  • Paid time off
  • Supportive remote team environment
  • Attendance bonus of $2 per hour after 90 days

Sorodna delovna mesta