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S&P Global
S&P Global
Kvalifikuoto darbuotojo vizos rėmėjasKonsultavimasLogistikaRinkodara

S&P Global teikia rinkos informaciją, kredito reitingus, analizes ir lyginamuosius indeksus įmonėms, investuotojams, vyriausybėms ir kitoms organizacijoms visame pasaulyje. Jos paslaugos apima finansus, žaliavas, mobilumą, tvarumą, energetikos transformaciją ir dirbtinį intelektą, padėdamos klientams suprasti rinkos pokyčius, įvertinti kredito riziką ir priimti informacija pagrįstus sprendimus.

Bendrovė šias įžvalgas teikia per tokius padalinius kaip „S&P Global Market Intelligence“, „S&P Global Ratings“ ir „S&P Dow Jones Indices“. Jos duomenimis pagrįsti produktai padeda atlikti tyrimus, analizuoti riziką, vykdyti lyginamąją analizę ir strategiškai planuoti sudėtingose pasaulio rinkose.

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Darbai įmonėje

Customer Success Manager, Russian-Speaking (Dubai)

Help S&P Global Energy customers get more value from energy and commodities solutions through onboarding, training, and adoption support across EMEA. The role is based onsite in Dubai and serves Russian- and English-speaking clients.

AEJungtiniai Arabų EmyrataiDarbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPrivaloma Kalba: rusųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Build customer relationships by understanding their needs and helping them get value from S&P Global Energy solutions
  • Onboard clients promptly and deliver training remotely and in person
  • Tailor training to each customer’s needs and workflows
  • Maintain relationships with key stakeholders to support adoption and satisfaction
  • Use customer data to spot engagement gaps and opportunities to create value
  • Advise customers and recommend ways to improve their experience and outcomes
  • Share customer feedback to help improve the experience
  • Work with teams across the business to deliver a consistent customer experience
  • Identify and resolve customer challenges before they escalate
  • Keep up with industry, market, regional, and product developments
  • Record customer engagement accurately in Gainsight
  • Contribute as an individual specialist rather than lead a team

Reikalavimai

  • Fluent Russian and English, with strong spoken and written communication
  • Additional European language skills are an advantage
  • Typically, at least three years of experience in customer success, account management, or a related role
  • Experience with Gainsight, Salesforce, or a similar platform is an advantage
  • Knowledge of the energy, commodities, or finance sectors is an advantage
  • Strong written and verbal communication abilities
  • Able to manage several accounts and projects at the same time
  • Willingness and ability to travel to meet clients

Privalumai

  • Health coverage supporting physical and mental well-being
  • Generous paid time off
  • Learning resources and career development opportunities
  • Competitive compensation
  • Retirement planning support
  • Continuing education program with company-matched student loan contributions
  • Financial wellness programs
  • Family benefits for partners and children
  • Retail discounts
  • Referral incentive awards

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